Senior UX Designer, Researcher, Accessibility Specialist

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📋 Description

• Collaborate with the Lead UX/Accessibility Architect to scale digital standards across enterprise initiatives
• Take ownership of user testing and UI optimization
• Support the modernization pipeline for the [REDACTED]
• Advance project phases with tight milestones and provide cross-agency support for the [REDACTED] and other state projects
• Design, plan, and execute formal user experience research evaluating complex workflows
• Moderate hands-on user testing sessions and run usability labs to identify and resolve workflow friction
• Audit early layouts and interfaces against usability best practices and design standards
• Translate district data reporting and environmental workflows into intuitive user journeys and behavioral personas
• Structure data-heavy reporting categories using card sorting
• Integrate digital accessibility into design systems and user research in alignment with WCAG standards
• Partner with the Lead UX/Accessibility Architect across multi-agency initiatives, chatbot interfaces, and state projects
• Collaborate with agency teams, product owners, and technical stakeholders to communicate design findings and research data

🎯 Requirements

• 8 years of experience moderating user testing sessions, executing usability labs, performing heuristic evaluations, mapping user journeys, and managing information architecture
• 8 years of practical knowledge implementing WCAG 2.2 Level AA requirements, focus management, keyboard navigation mechanics, and color contrast principles within visual layouts
• 8 years of experience clearly explaining user research insights, interface design choices, and usability standards to technical team members, developers, and agency stakeholders
• 8 years of front-end engineering experience writing semantic HTML5 and modern, responsive CSS/SASS
• 8 years of experience integrating interface designs into Angular or MVC .NET framework environments
• 8 years of experience utilizing or extending the U.S. Web Design System (USWDS)
• 8 years of experience in user experience research, usability testing, usability labs, heuristic evaluation, user journey mapping, and persona development
• 8 years of experience with information architecture, card sorting, wireframing, interactive prototyping, UX design, WCAG 2.2 Level AA compliance, and focus management
• 8 years of experience with keyboard navigation mechanics, color contrast requirements, accessibility auditing, technical communication, and design system usage
• 8 years of experience implementing modern data architectures at an organization
• 8 years of experience in a highly regulated industry performing statistical analysis and reporting

🏖️ Benefits

• Paid Sick Time
• Insurance for Medical, Dental, Vision and Life Available
• 401(k) including Employer Match
• HSA
• Short-term & Long-term Disability Available

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