Senior UX Designer
About this role
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Upload Resume
📋 Description
- Map AS-IS and TO-BE journeys using Design Thinking, Service Design, and UX Research
- Plan and conduct interviews, research, usability tests, and validation sessions with users and stakeholders
- Design mobile and web journeys for financial, tax, legal, and operational processes
- Translate user needs, business rules, and technical requirements into user flows, wireframes, clickable prototypes, and high-fidelity interfaces
- Structure information architecture, user flows, and navigation flows for complex mobile and web products
- Create low- and mid-fidelity wireframes
- Develop clickable prototypes and high-fidelity interfaces, detailing interactions, states, rules, and exceptions
- Apply UI Design, interaction design, WCAG accessibility, and usability principles
- Serve as the Design System owner, evolving components, patterns, and guidelines
- Conduct handoff to Development, documenting behaviors, states, rules, and specifications
- Collaborate with Product, Technology, Operations, Data, Security, and Fraud Prevention teams
- Monitor implementation through Design QA
- Monitor conversion, abandonment, adoption, satisfaction, time to completion, user effort, and support contacts
- Facilitate workshops and collaborative sessions
- Define and track experience, conversion, abandonment, adoption, and satisfaction metrics
- Apply Design Thinking and Service Design to continuously improve end-to-end journeys
🎯 Requirements
- Strong experience as a UX Designer or Product Designer
- Experience with digital products and mobile applications
- Experience in UX Research, including interviews and usability testing
- Advanced proficiency in [REDACTED]
- Experience mapping, redesigning, and transforming user journeys
- Experience building and evolving onboarding journeys, document-capture flows, or digital transactional processes
- Experience designing mobile-first flows
- Knowledge of product and user experience metrics
- Experience analyzing data to support UX decision-making
- Ability to translate business needs into user-centered solutions
- Experience working in agile environments and basic knowledge of Lean Inception and Scrum
- Ability to work with complex processes and multiple stakeholders
- Knowledge of Design Thinking and Service Design
- Preferred: experience with high-frequency-use applications, transactional applications, B2B products, logistics, mobility, or fleet management solutions; journeys involving security and fraud prevention; tax-related journeys; digital accessibility; and products that balance regulatory requirements, user experience, and security
Apply Now
Benefits & Perks
Recommended Skills for this Position
Get Hired
Already a member? Log in
Learn to Land This Job
IxDF AI analyzes your profile, identifies skill gaps, and recommends the exact courses and Master Classes that move you closer to this role.
No guesswork. Just a clear path forward.
Something went wrong while fetching recommendations.
IxDF Job Matching
You want serious job offers? Hiring managers feel the same: they're searching for serious candidates, not just another LinkedIn profile.
Your IxDF public profile shows verifiable evidence of your skills, learning, and commitment. It's a powerful differentiator to help you stand out.
The more you build your IxDF profile, the more job offers you can attract.