Senior UX Designer (Remote)

Job Description

Since 1998, [REDACTED] has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, [REDACTED]'s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. [REDACTED] does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

As a Senior UX Designer at [REDACTED], you will play a pivotal role in designing intuitive, engaging, and efficient user experiences across our suite of products. You will collaborate closely with product managers, developers, and other stakeholders to ensure our digital solutions not only meet user needs but also drive business outcomes. This role requires expertise in designing for web and mobile applications, proficiency in conversational design, and a strong ability to make design decisions driven by data. This is an excellent opportunity for a seasoned designer who thrives in a collaborative, fast-paced environment and is passionate about creating innovative user experiences.

Essential Function

• Collaboration: Work closely with product managers, developers, and cross-functional teams to iterate on designs and integrate feedback throughout the development cycle.
• Design Execution: Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions for both web and mobile platforms.
• User-Centered Design: Lead the end-to-end design process from ideation to implementation, ensuring that solutions are both user-friendly and aligned with business goals.
• Design Systems: Contribute to and maintain a consistent design system that reflects [REDACTED]'s brand standards and enhances the overall user experience.
• Research & Analysis: Conduct user research, usability testing, and data analysis to identify pain points and opportunities for improvement. Develop personas, user journeys, and scenarios to inform design decisions.
• Data-Driven Decision Making: Leverage quantitative and qualitative data to drive design choices, validate concepts, and iterate on solutions.
• Mentorship: Provide guidance and mentorship to junior designers, fostering a collaborative and innovative design culture within the team.

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field (or equivalent practical experience).

Experience:

• A minimum of 5-7 years of professional experience in UX/UI design, preferably in enterprise software or digital products, with demonstrable experience designing for both web and mobile applications.
• Experience working in agile or iterative development environments, with a keen understanding of how design integrates with the development lifecycle.
• Proven ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Technical Skills:

• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar.
• Familiarity with user research tools and methodologies.
• Experience in conversational design, including designing for chatbots and voice-based interactions, is highly desirable.

Data-Driven Approach:

• Strong analytical skills with the ability to interpret data and apply insights to design decisions.

Portfolio:

• A strong portfolio showcasing your expertise in user-centered design, problem-solving skills, and ability to create engaging digital experiences across web, mobile, and conversational platforms.
• Communication:
• Excellent verbal and written communication skills, with the ability to effectively present and justify design decisions.

The pay range for this position is 95K to 130K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: [REDACTED]

Dear Applicant.

At [REDACTED], we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart, The [REDACTED] Recruiting Team

[REDACTED] is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at [REDACTED]:

[REDACTED] is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

Roles & Responsibilities

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field
• 5-7 years of professional experience in UX/UI design, preferably in enterprise software
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD
• Strong analytical skills

Requirements

• Collaborate closely with product managers, developers, and cross-functional teams
• Create wireframes, prototypes, and high-fidelity mockups for web and mobile platforms
• Lead the end-to-end design process from ideation to implementation
• Conduct user research, usability testing, and data analysis