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Senior UX Designer
About this role
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📋 Description
- Map and optimize the customer journey from lead receipt through ongoing operations
- Prototype and validate interfaces for the lead and policyholder management platform
- Document and validate complex user flows within the brokerage’s operations
- Create intuitive, data-driven management dashboards for internal teams and partners
- Conduct research with end users to validate solutions and identify improvement opportunities
- Collaborate with product managers, developers, and stakeholders to ensure faithful implementation of the design
🎯 Requirements
- At least 5 years of experience in UX/UI design
- Expertise in Figma and other prototyping and high-fidelity design tools
- Proven experience with user journey mapping
- Strong knowledge of dashboard design and data visualization
- Ability to work in complex B2B environments with multiple stakeholders
- Experience with agile methodologies (Scrum, Kanban)
- Excellent communication skills in Portuguese
- Strong portfolio demonstrating complex use cases and design systems
- Experience with projects in the insurance or fintech sectors
- Knowledge of UX research methodologies (usability testing, interviews, etc.)
- Familiarity with tools such as Adobe XD, Sketch, or equivalent platforms
- Experience with interactive prototyping tools (Axure, Framer, etc.)
- Basic understanding of frontend development (HTML/CSS)
- Experience leading or mentoring design teams
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