Senior UX Designer

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📋 Description

• Create high-fidelity wireframes, prototypes, user flows, information architecture, UI designs, and UX documentation
• Iterate designs based on feedback and collaboration with internal teams and external stakeholders
• Design consumer-facing experiences, publishing tools, and call center support tools across responsive web, native iOS, and native Mac applications
• Leverage established design systems and patterns while identifying opportunities for thoughtful improvements
• Understand business goals, platform requirements, established patterns, and project constraints
• Develop designs considering engineering constraints, accessibility, localization, platform consistency, project requirements, and timelines
• Tailor presentations for different audiences and explain design rationale
• Collaborate with product managers, engineers, project managers, and other designers throughout the project lifecycle
• Develop experiences relevant to specific countries across the platform’s 40-country footprint
• Follow direction from Design leadership and deliver designs to high standards of usability and accessibility

🎯 Requirements

• 5+ years of UX or product design experience
• eCommerce and transactional experience preferred, either consumer-facing or internal tooling
• Experience designing for web (desktop and mobile) and native iOS applications
• Deep understanding and practice of the design process: discovery, design, delivery, and testing
• Expertise creating user flows, information architectures, high-fidelity wireframes, prototypes, and UX documentation
• Expertise working with enterprise-level design systems and reusable components
• Experience with Sketch and Figma
• Strong communication skills and ability to explain design rationale clearly
• Excellent attention to detail and ability to identify and communicate risks, dependencies, blockers, and recommendations
• Agency experience or experience working within an “agency within an enterprise” is a plus

🏖️ Benefits

• Regular training and professional development
• Generous paid company holidays
• Vacation and paid sick time starting on day one
• Health insurance
• Monthly perks customized to individual employees’ needs
• Medical, dental, life, and disability coverage
• RRSP savings plan
• Company-paid holidays
• Personal time off
• Remote work possibility

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