Senior UX Designer

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📋 Description

• Talk with customers and identify friction, unmet needs, and opportunities
• Bring customer feedback, research, behavioral data, and AI-assisted insights into product decisions and priorities
• Partner with Product and Engineering from discovery through delivery
• Influence roadmap direction through customer understanding
• Turn complex workflows into intuitive experiences
• Own UX efforts for one or more product areas and help shape what gets built and why
• Use AI to accelerate research, synthesis, ideation, prototyping, and validation
• Experiment with emerging AI capabilities and help the organization adopt effective approaches
• Improve collaboration among Product, UX, and Engineering
• Elevate design quality across the platform
• Strengthen design systems, patterns, accessibility, and best practices
• Mentor others and help grow the UX discipline

🎯 Requirements

• 5+ years designing complex software products
• Experience designing enterprise, B2B SaaS, workflow-heavy, or platform products
• Strong discovery, research, and problem-framing skills
• Experience influencing product direction, not just design execution
• Ability to thrive in ambiguity and create clarity
• Excellent communication, facilitation, and stakeholder management skills
• Demonstrated use of AI to improve discovery, insight generation, design exploration, validation, or product decision-making
• Experience turning customer insights and qualitative and quantitative evidence into action
• Ability to independently own work from problem definition through delivery and measurement
• Passion for understanding customers and solving meaningful problems
• Experience in athletics, including education, event management, coaching, officiating, or related domains, strongly preferred
• Cellphone or personal device to receive MFA texts or calls
• Internet connection adequate for the job, minimum 10Mbps down

🏖️ Benefits

• Customer-centered decision making
• Continuous learning and validation
• AI-enabled design and research workflows
• Design systems and scalable experience patterns
• Strong partnerships between Product, UX, and Engineering
• Cellphone or personal device to receive MFA texts or calls
• Internet connection adequate for the job, minimum 10Mbps down

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