Senior UX Designer

You remember that moment you realized a product wasn't failing because it lacked features, but because small design decisions were quietly working against the user. The intent was good. But edge cases piled up and let friction creep in. You've also seen the flip side: what happens when you sit alongside users, listen closely, and design something that finally gets out of their way.

You care about experiences that actually work in practice, not just in mocks. You enjoy untangling messy, ambiguous problems. And you know that understanding how people do their jobs helps create workflows that feel obvious once they exist. If learning directly from users and making complex systems feel clear and usable is what keeps you sharp, this role is for you.

At [REDACTED], we're building an AI-native IT automation platform, and user experience is center stage when it comes to the value our customers experience. And as a Senior UX Designer, you'll shape that experience for analysts and customers, designing intuitive, scalable workflows for data-dense, operationally complex environments. Your work will directly influence how people move through the platform, make decisions, and get work done.

This is a senior role with real ownership. You'll work with a team of people who care — about our customers, about our craft, and about each other. That includes working at the intersection of Product, Engineering, and Operations from early discovery through delivery, translating complex requirements into clear, usable designs. And because we're still early, you'll see your designs used, challenged, and improved in real time.

We believe the combination of thoughtful design, strong collaboration, and genuine care can create standout moments for our customers. If you're motivated by designing sys…