Senior UX Designer

Job Description

What You'll Do:

As a Sr. UX Designer at [REDACTED], you will help shape the user experience across our Buy Online Small Business suite, encompassing Lodging, Restaurants, and Ecommerce. [REDACTED] is an amazing place to build your career because we tackle complex, global compliance challenges and turn them into seamless, intuitive experiences that help businesses of all sizes thrive. In this role, you will collaborate closely with product managers, engineers, and fellow designers to craft user-friendly, impactful designs. You will apply user-centered design principles to solve real challenges, continuously raising the bar for quality and ease of use in our products. #LI-Remote

What Your Responsibilities Will Be:

• Lead the design process from concept to delivery, including research, wireframing, prototyping, and visual design.
• Drive forward-thinking AI implementations to create experiences with extreme ease of use.
• Collaborate with cross-functional teams to define solutions that shape product direction, visuals, and the overall experience.
• Conduct user research and usability testing to iterate and refine designs based on user feedback and business requirements.
• Create comprehensive design documentation, including user flows, wireframes, mockups, and prototypes.
• Mentor junior designers, sharing best practices and encouraging a culture of continuous improvement.
• Stay up-to-date with industry trends, incorporating new techniques and tools into the design process.

What You'll Need to be Successful:

• 5+ years of experience in UX design, with a portfolio showcasing your design process and final deliverables.
• Proficiency with AI tooling to elevate design outcomes and product capabilities.
• Expert knowledge of product sales and customer onboarding UX.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Experience with user research methodologies and usability testing.
• Deep understanding of user-centered design principles and best practices.
• A Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field.

[REDACTED] is an AI-first Company:

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

You’ll bring experience using AI and AI-related technologies, ready to thrive here.

You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You:

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many [REDACTED] employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

[REDACTED] strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About [REDACTED]:

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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