Senior UX Designer

📋 Description

• Lead, partner and support UX design for AI-powered products and workflows from discovery through implementation and iteration.
• Partner with product, engineering, and AI specialists to identify valuable customer problems and shape AI capabilities.
• Design conversational, contextual, and agent-driven interfaces for expressing intent, providing information, and acting on results.
• Design agent orchestration experiences covering plans, task progress, dependencies, approvals, and handoffs.
• Establish patterns for human oversight, including reviewing proposed actions, setting boundaries, intervening in execution, and recovering from errors.
• Help users evaluate AI outputs through source context, explanations, and visibility into system limitations.
• Plan and conduct customer discovery, usability testing, and prototype validation.
• Create workflow diagrams, wireframes, interactive prototypes, and polished interfaces.
• Partner with engineers during implementation and evaluate experiences using customer feedback, product data, and AI performance insights.
• Contribute shared AI interaction patterns to the design system, align experiences across teams, and mentor designers.

🎯 Requirements

• Significant product or UX design experience, typically gained through 5+ years of practice, with a track record of leading complex initiatives at a Senior level.
• Demonstrated experience designing and shipping AI-powered interfaces; portfolio showing contributions, AI system behavior, interaction decisions, and learnings from real-world use.
• Substantial experience with conversational interfaces, LLM-powered workflows, AI assistants, autonomous or semi-autonomous agents, or agent orchestration tools.
• Practical understanding of AI behavior affecting UX, including variability in outputs, latency, context limitations, and failure modes.
• Strong UX fundamentals, including information architecture, interaction design, visual design, accessibility, and systems thinking.
• Fluency in Figma and ability to build prototypes communicating dynamic interactions and system behavior.
• Experience using AI tools like Claude and Codex to accelerate design processes with code-based prototypes.
• Strong collaboration with technical partners and ability to make trade-offs between user needs, model capabilities, engineering constraints, and business goals.
• Experience influencing design direction across teams and helping other designers improve their work.

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