Senior UX Designer

We are seeking a Senior UX Product Designer to help shape the next generation of AI-powered experiences across our product ecosystem

In this role, you will work at the intersection of user experience, product strategy, and applied AI, translating complex model capabilities into intuitive, trustworthy, and high-impact workflows

You will define how humans collaborate with AI—designing the interactions, feedback loops, transparency moments, and control surfaces that make AI feel both powerful and reliable

You will partner closely with product management, product engineering, and data science to build experiences that balance innovation with responsible AI practices

This role is ideal for a designer who thrives in ambiguity, understands the unique behaviors and constraints of AI systems, and can convert them into clear, user-centered solutions

Lead the end-to-end design of AI-powered features, including agentic workflows, generative interactions, and human-in-the-loop systems

Translate model behaviors, data inputs, and system limitations into coherent UX patterns that drive user trust and product adoption

Prototype with real AI/LLM models to evaluate user prompts, improve model responses, and inform product direction

Map and design collaboration patterns between users and AI—defining when AI acts autonomously, when humans take control, and how handoffs occur

Create clear interaction flows that incorporate transparency moments, safety guardrails, override options, and recovery states

Partner with data science and engineering to shape model requirements, evaluate performance constraints, and align system behaviors with user needs

Partner with UX Research to run usability testing and AI-specific validation studies to understand user mental models, trust factors, and interaction expectations

Leverage qualitative and quantitative data to run evaluative studies for AI features (e.g., prompt/response quality, hallucination risk, trust sign)

Contribute to internal design standards for AI patterns, prompt design guidelines, evaluation criteria, and UX quality benchmarks

Collaborate with product and research teams to identify new opportunities where AI can meaningfully improve outcomes for users

Communicate design decisions with clarity, influence senior stakeholders, and guide teams through ambiguous or evolving problem spaces

Leverage AI tooling and internal content standards to deliver clear, concise, brand aligned product experiences

Design accessible solutions and collaborate with the Accessibility team to ensure WCAG 2.1 AA compliance, using AI checks alongside expert review