Senior UX Designer

Job Description

Overview

You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.

Your role

• UX Design subject matter expertise: Able to break down complex design problems and provide UX design and user‑centred design guidance across the full design lifecycle, including interaction design, information architecture, service design, accessibility, and design systems, both internally and to our customers.
• Shape UX contributions to bids and proposals: Lead and support proposal development by shaping UX approaches, design strategies, and experience visions that respond to both internal and external customer demand. Contribute to increased awareness of, engagement with, and adoption of user‑centred design (UCD) and UX capabilities across [REDACTED], projects and clients.
• Manage client relationships: Maintain positive relationships with internal and external customers, understanding their needs and ensuring they are met through high‑quality outcomes. Provide regular updates on design progress, risks, and dependencies, and respond proactively to customer enquiries and concerns.
• Design assurance: Provide assurance to new UX and service designs, ensuring they meet user needs, accessibility standards, and business objectives. Undertake reviews and assurance of existing experiences, journeys, and design practices to identify usability, consistency, and experience risks.
• Technical and team leadership: Lead and support multidisciplinary teams including designers, researchers, developers, and client stakeholders. Provide coaching, mentoring and UCD thinking within your project and teams.

About you

• Expertise in creating high‑quality UX artefacts, roadmaps, and plans, including experience strategies, service blueprints, user journeys, interaction prototypes, and design system contributions using a range of design tools, with the ability to track progress and communicate design decisions to stakeholders.
• Expertise in assessing user experience and design needs across complex products and services, providing guidance across the product lifecycle and ensuring experiences are designed and delivered in alignment with user needs, accessibility standards, and business goals.
• Experience owning and improving experience quality metrics, such as usability findings, accessibility compliance, customer satisfaction, or behavioural insights, identifying experience issues and driving design improvements through iterative solutions.
• Strong understanding of user‑centred design principles and accessibility standards, including WCAG, inclusive design practices, and familiarity with design systems and component‑based design approaches.

With a good mix of

• Articulate, with a passion for advocating for users and driving meaningful digital and service design change.
• Strategic enterprise and business awareness; able to understand client objectives and translate them into coherent, usable, and scalable UX design solutions.
• Ability to analyse, structure, and synthesise qualitative and quantitative data to inform strong design decisions and ensure consistency, usability, and maintainability.
• Experience in Government Digital Service (GDS) projects, supporting teams through Alpha and Beta assessments.
• Competent soft skills, including effective stakeholder communication, collaboration, diversity and equality, and a people‑first mindset.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Be rewarded. Find out more.

About [REDACTED]

We're [REDACTED], a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.

#LI-ADST | #LI-UK | #SGCampaign

Worker Type

Employee

Job Type

Regular

At [REDACTED], we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.