Senior UX/CX Designer

[REDACTED] is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Digital Product Office (EDPO) at [REDACTED] is a centralized organization focused on accelerating digital transformation across the enterprise. The team partners across business, technology, and operations to design, build, and scale product-centric solutions that improve customer experiences, optimize operational workflows, and deliver measurable business outcomes. The team drives consistency in product strategy, agile delivery, and design practices, enabling teams to operate with greater speed, clarity, and impact. By aligning cross-functional stakeholders and leveraging modern technologies-including cloud platforms, data, and AI-the organization supports the development of scalable, user-centered solutions that help advance [REDACTED]'s mission to build a more effective and equitable health care system.

As a Senior Product Designer, you'll lead the design of complex digital experiences across responsive web and mobile applications while helping shape product direction and customer outcomes. You'll drive discovery, facilitate cross-functional collaboration, mentor fellow designers, and influence product strategy through thoughtful design, research, and data-informed decision making. This role balances strategic thinking with hands-on design execution.

Primary Responsibilities:

Lead the end-to-end design of…