Senior User Researcher

Senior User Researcher

Location: Hybrid

[REDACTED]

[REDACTED] is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the [REDACTED], to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At [REDACTED] we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, [REDACTED] is now building a significant private sector client portfolio.

[REDACTED] was acquired by the [REDACTED] in early 2022.

Requirements

Your role

We are looking for an experienced Senior User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user.

You will have experience of working on products and services in a public sector environment, conducting user research on projects to a high ethical standard, with knowledge of government service standards and principles.

Your main day to day responsibilities will be to:

• work with client product managers/owners to devise appropriate research strategies that generate focused insights to…