Senior User Experience (UX/UI) Designer

General Information

• Job Code: CIT-WB-04T
• Location: Rockville, MD/Client site in Virginia
• Telework: Ad Hoc at discretion of client.
• Employee Type: On-Call/Part-time Ad-hoc
• Salary Range: $44.50 - $51.17 per hour

Are you passionate about building web solutions that engage audiences and drive impact?

[REDACTED] is seeking a Senior User Experience (UX/UI) Designer to support projects like the National Science Foundation (NSF) Web Team, which drafts and posts all external content on [REDACTED] and manages internal content on the NSF Employee Portal. In this role, you will respond to publishing and editing requests from NSF staff, creating webpages, news and event items, official funding and guidance documents, and other content using the Drupal Content Management System (CMS). Successful candidates will have user experience expertise for web design and be clear communicators.

Responsibilities Include:

• Creating clear, compelling webpage layouts that conform to web design best practices, WCAG 2.0/Section 508 requirements, and federal plain language requirements.
• Providing timely, high-quality customer support, handling requests and inquiries, resolving issues, and tracking all requests/inquiries within a ticketing system (built in ServiceNow and Microsoft Lists).
• Conducting UX research, developing wireframes, prototypes, and task flows, and leading usability testing to guide user‑centered design decisions.
• Advise on web design best practices, including consistent and clear layouts, 508 compliances, and the use of visuals to enhance engagement and understanding.
• Participate in special projects and perform other related duties as assigned.

Requirements

Minimum Education and Experience:

• Bachelor's degree.
• Six or…