Senior UI/UX Designer

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📋 Description

• Design end-to-end experiences for client-facing AI agent products, including conversational flows, agent handoffs, and multi-step automated workflows
• Define interaction patterns for uncertainty and confidence communication, error and fallback states, latency handling, and human-in-the-loop moments
• Create conversational interfaces and self-service analytics experiences for complex data science outputs
• Create and maintain reusable AI interaction components
• Partner with AI engineers to ensure designs are feasible, resilient, and accurately represent model behavior
• Lead discovery and user research with client stakeholders
• Produce high-fidelity prototypes before engineering investment
• Champion WCAG 2.2 AA accessibility standards
• Establish UX standards, documentation, and design rationale records
• Collaborate with distributed teams across regions and time zones

🎯 Requirements

• 5+ years of UI/UX design experience
• Portfolio demonstrating shipped, complex digital products
• Strong command of interaction design, information architecture, and usability principles
• Proficiency with modern design and prototyping tools, such as [REDACTED]
• Excellent communication skills and ability to present design rationale to executives, engineers, and clients
• Ability to work independently and own design decisions end to end
• Comfort working with ambiguity and changing technical constraints
• Experience designing LLM-based products, including chatbots, copilots, or agent workflows (nice to have)
• Familiarity with prompting, RAG, tool use, and model limitations (nice to have)
• Background in media, advertising, or marketing technology (nice to have)
• Experience designing analytics or business intelligence experiences (nice to have)
• Experience contributing to or maintaining a design system at scale (nice to have)
• Accessibility certification such as IAAP CPACC or WAS, or accessibility audit and assistive technology testing experience (nice to have)
• Experience designing asynchronous, event-driven, or streaming interfaces (nice to have)

🏖️ Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

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