Senior UI/UX Designer

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📋 Description

• Own, scale, and maintain the Figma design system from scratch
• Maintain internal design resources as reliable defaults for development
• Lead end-to-end UI/UX design for complex SaaS, enterprise/B2B, and data-heavy dashboard products built on ServiceNow
• Drive UX research proactively and independently, including user interviews and usability testing
• Synthesize qualitative and quantitative insights despite limited in-product analytics
• Recommend and adopt tools, including AI-assisted tools such as Claude and Claude for Design
• Automate compliance reporting, including VPAT and ADA reporting
• Prioritize redesign projects based on research findings
• Create interactive prototypes, screen mockups, wireframes, user guides, one-pagers, and product documentation
• Partner with Product Owners and Product Managers to validate design decisions against real product outcomes
• Articulate and defend design rationale to leadership and cross-functional teams
• Consider HTML/CSS constraints and front-end engineering feasibility when designing solutions
• Work Monday–Friday, 11:00 AM–8:00 PM Kyiv Time, with a 1-hour break

🎯 Requirements

• 5-8+ years of hands-on UI/UX experience with a strong portfolio of shipped, real-world products
• Advanced Figma proficiency, including building, scaling, and maintaining design systems from scratch
• Proven end-to-end design experience with complex SaaS, enterprise/B2B platforms, and data-heavy dashboards
• Independent ownership of UX research, including user interviews, usability testing, and synthesizing insights
• Experience working in resource-constrained settings
• Strong stakeholder management skills
• Ability to articulate and defend design rationale to leadership and cross-functional teams
• Advanced/fluent English for day-to-day collaboration with US-based teams
• Solid understanding of HTML/CSS constraints and front-end engineering feasibility
• Experience with ServiceNow or similar platforms (preferred)
• Experience producing product documentation such as user guides and one-pagers (preferred)
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proactive, self-directed approach to research and process improvement
• Ability to prioritize tasks and manage multiple design initiatives
• Ability to function well in a fast-paced environment with shifting priorities
• Proficiency with Figma and familiarity with Sketch or Adobe products
• Must be a Ukraine Private Entrepreneur (FOP) or otherwise eligible as an OOC Ukraine Private Entrepreneur
• Candidates are subject to a background check
• Must adhere to [REDACTED]'s Information Security and Privacy policies and procedures

🏖️ Benefits

• Medical insurance — after successful completion of the probationary period
• Equipment — we set up everything you need to work comfortably from home
• Full FOP administration — we handle all administrative matters related to your business entity
• Unlimited paid time off — coordinated with your team
• Annual salary review — based on performance review outcomes
• Parental leave
• Comfortable remote setup
• Equal opportunity employer
• Reasonable accommodations for individuals with disabilities

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