Senior UI/UX Designer

About [REDACTED]

[REDACTED] is building an AI-native platform for MSPs. OpenFrame is one system for running an entire MSP: everything from managing and securing devices to handling tickets and clients, with AI agents woven through the whole platform. Fae handles client-facing support, Mingo works alongside technicians and can take action across the product. It is a large, fast-growing system used daily by technical people.

We are looking for a designer who is exceptional at the craft: turning planned features into thoughtful flows and polished, production-ready interfaces at a high pace. You will work closely with the whole team, shaping direction and priorities together. Your job is to work out the details, make them real, and make them excellent.

What you will do

• Design features across OpenFrame end to end: think through the flow, then bring it to the screen. Tables, detail pages, settings, dashboards, agent interactions.
• Work within and extend our living design system. Consistency across a large product is a core part of the job.
• Bring screens to a truly finished state: every state, every edge case, every empty state and error, checked and ready for handoff.
• Design for a technical audience: MSP admins and technicians who live in device lists, alerts, and logs. Density and clarity matter more than decoration.
• Collaborate directly with engineers in a fast, low-process environment.

What we expect

• 3+ years in UI/UX design, ideally on complex B2B, enterprise, or data-heavy products.
• Portfolio that shows craft: pixel-level attention, strong typography and layout in dense interfaces, consistent component work. We will look at the details.
• Strong Figma skills: components, variants, auto layout, working cleanly inside an existing design system.
• Hands-on experience working with AI tools: prompting, iterating, knowing where AI accelerates the work and where it falls short. AI is part of our product and our daily workflow, so this is not optional.
• Speed with quality. You deliver finished screens, not drafts that need another pass.
• Self-management: you plan your own work, flag blockers early, and deliver without being chased.
• English sufficient for working with UI copy and specs.

Nice to have

• Experience with admin panels, monitoring tools, or developer-facing products.
• Interest in growing toward product design: understanding flows, domain logic, and why screens are the way they are. There is room to grow into that here.
• Frontend awareness (what is cheap vs expensive to build).

About the test task

We include a small test task. Using AI tools is welcome, we use them ourselves. What we evaluate is the final result: craft, attention to detail, and whether the work is brought to a genuinely finished state. AI can help you get there faster, but the quality bar stays the same.

Why Join [REDACTED]?

• Craft-first role: Your screens ship. Fast feedback loop, direct impact on a product used daily by technical teams.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.