Senior UI/UX Designer – AI Assistants

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📋 Description

• Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces
• Explore interaction models for generative AI, conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and workflow automation
• Design emerging agentic AI experiences that reason, recommend actions, execute tasks, and coordinate multi-step workflows
• Translate complex AI functionality into simple interactions for business users
• Design prompts, suggestions, generated content, AI actions, confirmations, feedback, and human-intervention patterns
• Create experiences communicating what AI is doing, why it made recommendations, and what actions it has taken or intends to take
• Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization
• Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis
• Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs
• Develop and validate design hypotheses through rapid prototyping and user testing
• Use qualitative and quantitative data to evaluate experiences and recommend improvements
• Design AI experiences supporting trust, transparency, explainability, privacy, user control, uncertainty, errors, hallucinations, confirmations, undo, escalation, and human-in-the-loop workflows
• Partner with Product, Engineering, Security, Privacy, and Legal teams on responsible AI principles
• Evolve [REDACTED]’s design system with reusable patterns and components for AI experiences
• Ensure AI capabilities integrate consistently and accessibly across products
• Facilitate design workshops and collaborative discovery sessions
• Communicate design rationale, research findings, user needs, and tradeoffs to stakeholders
• Provide design leadership and mentorship to other designers
• Stay current with emerging AI technologies and interaction patterns
• Help establish design language and interaction principles for AI across [REDACTED]’s product portfolio

🎯 Requirements

• 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software
• Strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving
• Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles
• Strong ability to analyze complex requirements and turn them into simple, elegant solutions
• Experience conducting or participating in user research and usability testing
• Strong proficiency with Figma, prototyping tools, and modern design-system practices
• Experience working closely with Product Management and Engineering in an Agile software-development environment
• Strong communication, presentation, collaboration, and stakeholder-management skills
• Ability to work effectively with ambiguity and rapidly evolving requirements
• Strong attention to detail while maintaining an understanding of the broader product and customer experience
• Experience designing products or features powered by generative AI, machine learning, or intelligent automation
• Understanding of large language models (LLMs) and their opportunities and limitations
• Familiarity with conversational UX and natural-language interfaces
• Understanding of prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops
• Familiarity with AI agents and multi-step actions on behalf of users
• Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences
• Strong interest in experimenting with new AI tools and interaction models

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