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Senior Staff UX Writer & Content Designer, Reputed Company App
About this role
Snapshot
Join [REDACTED] as a Senior Staff UX Writer & Content Designer on the [REDACTED] App, focusing on our [REDACTED] and Discovery initiatives. This is a unique opportunity to be at the cutting edge of AI, tackling ambiguous, high-impact design challenges. You'll be instrumental in inventing novel ways to introduce the [REDACTED] App to new global audiences and ensuring our users consistently uncover its most exciting capabilities. We're seeking an innovative content design lead who thrives on pushing boundaries, experimenting with diverse strategies to expand our footprint, and driving engagement across platforms by providing meaningful value to our customers.
About Us
At [REDACTED], were [REDACTED] of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest [REDACTED].
The Role
We're looking for a detail-oriented, systems-thinking content designer to partner with a cross-functional team to drive [REDACTED], engaging product experiences. As a Senior Staff UX Writer & Content Designer, youll lead content design for [REDACTED] and Discovery initiatives for the [REDACTED] App and help users easily discover and use new features.
You'll operate as a strategic partner, collaborating cross-functionally with product designers, product managers, engineers, UX researchers, data scientists, and marketers. Together, you'll ideate, design, and implement solutions that not only enhance the user [REDACTED] but also drive key [REDACTED] metrics.
A core aspect of this role involves becoming an expert in our users' needs. This means gaining a profound understanding of diverse user behaviors, preferences, and pain points across various geographies, platforms (web, mobile, etc.), and audience segments. You'll [REDACTED] this expertise to inform your design [REDACTED] and ensure our solutions are truly user-centric.
Furthermore, you'll actively partner with design teams across the broader organization. By understanding their feature roadmaps and strategic objectives, you'll identify opportunities to seamlessly integrate discovery and engagement mechanisms, ultimately ensuring we deliver [REDACTED] and meaningful value to our customers.
Key responsibilities:
This role requires a [REDACTED] of creative problem-solving, excellent writing craft, strong leadership, and a proven ability to translate [REDACTED] user needs into impactful design solutions.
- Bring [REDACTED] to ambiguous product problems and shape them into innovative experiences that drive feature discovery and engagement [REDACTED] the [REDACTED] App.
- Partner closely with cross-functional teams, including product designers, product managers, engineers, UX researchers, data scientists, and marketers, to define and execute [REDACTED] strategies.
- [REDACTED] a deep expertise in user needs across various geographies, platforms, and audience segments, leveraging this understanding to inform [REDACTED] design [REDACTED].
- Collaborate with other content and design teams across the organization to align roadmaps and ensure seamless integration of discovery and engagement initiatives.
- Translate [REDACTED] user insights into actionable design solutions that deliver measurable value to our users.
- [REDACTED] UX writing craft and champion user-centered design principles throughout the product development lifecycle.
- [REDACTED] and execute on our [REDACTED] for UX writing in a multi-modal world, including creating guidelines for voice, tone, and style.
- Help coordinate translations, improve writing tools and processes, format documents, and generally lend a hand as needed to produce world-class products.
[REDACTED]
In order to set you up for [REDACTED] as a Senior Staff UX Writer & Content Designer at [REDACTED], we look for the following skills and experience:
You must meet these minimum qualifications to apply for this job.
- Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.
- 10 years of experience on user-[REDACTED] product writing including work in hardware, software, digital agency, or other relevant product area.
- Experience in shaping content for multi-disciplinary projects.
- A portfolio of UX-[REDACTED] writing samples and style guidelines.
In [REDACTED], the following would be an advantage:
- [REDACTED] and discovery expertise: experience in driving successful [REDACTED] and discovery initiatives for digital products.
- Experience working on non-standard platforms with emerging interaction modalities such as voice-d
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