Senior/Staff UX Researcher

Company Description

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. [REDACTED] has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are [REDACTED].

Job Description

We are on a lookout for a Senior/Staff UX Researcher to join our vendor product team. You'll be a strategic leader and customer advocate, responsible for crafting an insight-driven, intuitive, and efficient experience for our restaurant partners worldwide.

As a Senior/Staff UX Researcher, you will play a crucial role in taking ownership of mixed methods research for our products. These products encompass a wide range, from our core partner platform, where they manage their orders and everyday operations, to marketing tools that empower them to increase orders through our food delivery apps.

If you are energised by understanding our partners, their needs, behaviours, and emotions, we want to hear from you. Join us to create world-class experiences rooted in data & insights alongside a dynamic international team!

Your responsibility

• Seek to answer the most challenging questions regarding our users. With each opportunity, you'll uncover pain and delight points, as well as unmet needs and opportunities throughout the user journey.

• Plan, run, and analyse independently multiple research projects of vary…