Senior/Staff Product UX Designer

Short Facts

• Location: Munich, Germany
• Employment Type: Full-Time, indefinite term
• Salary Range: € 100k - 120k per year gross depending on the seniority level
• Working Mode: Hybrid work setup (office first set-up with possibility to work from home a couple days)
• Language Requirement: C1 Level English

Your Responsibilities

As Senior/Staff Product UX Designer you own how our clients and operators experience [REDACTED], from the end-to-end client journey to the detail of individual pages. You sit in Product and work closely with Marketing and Tech to turn our journey ideas into a tangible, shipped experience.

• Drive [REDACTED]'s product experience vision together with product leads, turning our product into a coherent long-term experience that sets us apart from competitors.
• Map the end-to-end [REDACTED] client journey, from first touchpoint to onboarding, daily use and expansion, and turn our existing journey ideas into a tangible client experience.
• Drive the journey into execution: break it into concrete initiatives with Product, Marketing and Tech, prioritise them and follow them through rollout and adoption.
• Connect internal and external use cases (operators, asset owners, our own teams) into one coherent product experience.
• Frame problems from the user's perspective before solutions are discussed, and challenge assumptions with evidence.
• Run qualitative and quantitative research with customers, operators and internal users, and turn insights into product decisions.
• Define the structure and user flows of the [REDACTED] app, down to the detail of individual pages, including where a specific button sits.
• Prototype quickly, from simple flows to high-fidelity prototypes, using AI-assisted tools where they speed things up.
• Build and…