Senior Staff Product Manager - Credit Karma Tax

[REDACTED] is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as [REDACTED], [REDACTED], [REDACTED], and [REDACTED], we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

[REDACTED] Tax is a new Do It Yourself tax filing product, focused on driving share among free seeking customers. We're seeking a seasoned product manager to optimize the [REDACTED] Tax experience. This is a high-impact, high-visibility role iterating on a fast-growing, new product. You'll use AI and [REDACTED]'s rich data to build a filing experience that's fast, accurate and delivers unparalleled value to [REDACTED] members.

Responsibilities

• Build a quantified view of where and why customers drop off, by segment. Translate complex customer needs, technical capabilities, and business opportunities into a clear, prioritized roadmap with measurable outcomes.
• Own funnel optimization roadmap end to end, partnering with engineers, data scientists, designers, and tax experts to deliver high-accuracy, trustworthy, and confidence-building experiences
• Run a high-velocity experimentation program. Design, execute, and analyze experiments (A/B testing, user studies) to validate effectiveness of new experiences and impact on key metrics like conversion and revenue; drive iteration of experiences based on results.
• Build strong partnerships and influence roadmaps across teams [REDACTED], [REDACTED] and [REDACTED] platform teams to ensure cohesive strategy and execution.

Qualifications

• 6+ years designing and delivering world-class consumer-facing software products
• A track record of moving a business-level metric (e.g. conversion, revenue, activation) through experimentation.
• Expertise in personalization tactics, testing approaches, and data analysis.
• Passion for tackling complex consumer problems, ideally within fintech, personal finance, tax, or related domains where user trust, accuracy, and data privacy are paramount.
• Strong technical acumen; able to closely engage with engineering and data science regarding system architecture, capabilities, data flows, APIs, and technical considerations.
• Experience in leading multi-disciplinary teams and influencing senior management.
• Bachelor’s degree required with a focus in Computer Science, Engineering, Data Science, Statistics, Economics, Business Administration, or related quantitative/technical field preferred. An MBA is a plus. Equivalent experience will be considered

[REDACTED] provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [REDACTED]®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, [REDACTED] conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Mountain View $205,500 - $278,000

San Diego, CA $189,500- $256,000