Senior Staff Product Designer

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📋 Description

• Lead design for consumer acquisition and zero-to-one new product innovation
• Own experiences that attract, compel, qualify, and convert consumers into [REDACTED] members
• Design the unified prequalification platform across Debt Resolution, Personal Loans, Home Loans, and Multi-Product
• Create AI-enabled and agentic acquisition flows
• Design partnership and debt consolidation experiences
• Lead design for Multi-Product, ALM, and Debt Navigator from concept through shipped product
• Conduct rapid prototyping, concept validation, iterative testing, and experimentation
• Partner with Product, Engineering, QA, and Data on Agile teams
• Work directly with senior executives and stakeholders to shape product vision and design direction
• Design and optimize engagement and conversion paths
• Partner with Product and Data to identify opportunities, form hypotheses, and run measurable experiments
• Perform qualitative and market research
• Deliver end-to-end design from discovery through production-ready specifications
• Operate independently across multiple concurrent workstreams
• Set the design quality bar and direct and mentor contract design resources
• Contribute to and evolve the design system

🎯 Requirements

• 10+ years of experience designing and shipping impactful consumer web products in agile, cross-functional environments
• Experience operating at a staff-plus or design-lead level
• Proven track record in growth/conversion design and zero-to-one product innovation
• Ability to drive measurable business impact through experimentation, A/B testing, and data-informed design
• Deep understanding of funnel metrics, behavioral analytics, and user psychology in digital growth and acquisition
• Exceptional rapid prototyping skills and comfort with ambiguity
• Experience presenting, defending, and evolving design direction with very senior stakeholders
• Strong UX design judgment and pragmatic implementation skills
• High energy and strong work ethic
• Proficiency with design, AI, and prototyping tools such as [REDACTED] and [REDACTED]
• Bachelor's degree in Design, HCI, Interaction Design, Graphic/Visual Design, Cognitive Science, Psychology, a related field, or another field with equivalent practical experience
• Strong portfolio demonstrating shipped consumer products, conversion/growth work, and zero-to-one design
• Experience with AI-powered, agentic, or conversational product experiences preferred
• Background in financial services or regulated industries preferred
• Experience with experimentation frameworks or UX research preferred
• Familiarity with design systems and scalable component design preferred
• Experience influencing cross-functional and executive strategy through design insights preferred

🏖️ Benefits

• 401(k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off
• Dedicated volunteer days
• Employee Assistance Program
• Physical and mental health wellness programs
• Pet care discounts
• Financial support through the [REDACTED] Care Fund
• Six employee resource groups supporting diversity and inclusion
• Bonus compensation
• Hybrid and work-from-home options

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