Senior / Staff Product Designer (Provider)

We’re hiring Senior and Staff Product Designers to own the provider experience at [REDACTED]

The work calls for strong craft, sharp product instincts, deep customer obsession, and real fluency in an AI-native environment where prototyping in code is core to the role

• Senior designers bring 5+ years of experience and a track record of owning complex surfaces end to end
• Staff designers bring 8+ years, span both 0→1 and at-scale work, and shape how the broader team operates

Both levels partner closely with PMs, engineers, and researchers, and own the outcomes their team ships

Our design team works AI-first

Designers use Claude Code and Cursor to prototype, ideate, and ship improvements to our codebase

We want designers who already work this way and treat AI as a primary part of their practice

• Own the provider product experience end to end, from problem framing through launch and iteration. You’re the primary design voice on your team
• Prototype and test ideas quickly with Claude Code, Cursor, or your AI tool of choice. AI generates the pixels and prototype. You define the patterns, behaviors, and quality bar
• Partner closely with product managers, engineers, and researchers. You shape what gets built, including scope and priority
• Design for the workflows providers live in every day: credentialing, scheduling, clinical documentation, and billing. You’ll make complex, high-stakes tasks fast and reliable
• Run experiments with clear success metrics. You measure task completion, error rates, and provider satisfaction, and you treat a negative result as a finding
• Contribute to Helix, our design system, and share your AI prompts and patterns with the broader design team

At the Staff level, you’ll also:

• Lead both 0→1 and at-scale work. You’ll launch new provider capabilities and meaningfully improve what’s already running at scale
• Design AI-native provider experiences: agentic documentation, intelligent billing automation, and workflows that replace manual processes outright
• Set the standard for AI-native practice on the design team. You prototype in code and stay involved through launch
• Mentor other designers, raise the craft bar, and shape how the design org works through critique, design system contributions, and shared practice
• Influence product direction with design rationale, research, and storytelling. Shaping the provider roadmap is part of the job