Senior Product Owner

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📋 Description

• Partner across multiple product portfolios to drive discovery and delivery of AI-enabled solutions
• Assist the Product Manager in conveying clear product vision to Product Delivery teams
• Manage a well-maintained, groomed, and effective product backlog
• Create user stories supporting product and organizational objectives
• Execute the Product Roadmap by incorporating the voice of the customer into user stories and requirements
• Liaise between Product Delivery teams, Product Strategists, and business leaders
• Create and drive execution plans for the Product Roadmap
• Translate roadmap epics into feature sets and requirements, establishing release goals and priorities
• Maintain the Product Roadmap and determine feature development and release sequencing
• Prioritize backlog and product requests from multiple sources
• Communicate with customers to understand changing processes and needs and translate them into requirements
• Lead customer advisors in product governance sub-committees
• Develop and maintain user personas
• Lead feature design, user interaction, requirement definitions, acceptance criteria, and prioritization
• Produce user personas, user stories, workflows, prototypes, designs, data maps, and process maps
• Identify non-functional requirements and enabler stories with engineering
• Identify test cases for automated testing with QA
• Manage and prioritize backlogs across multiple Product Delivery teams
• Participate in agile and development ceremonies and assist with sprint reviews
• Clarify requirements and acceptance criteria for Product Delivery teams
• Conduct user acceptance testing with business customers and [REDACTED]’s UAT team
• Demonstrate pre-release iterations to customers and gather feedback
• Manage the release lifecycle from Sprint 0 through launch, inspecting progress and accepting or rejecting work
• Develop and implement general availability and readiness plans
• Collaborate with technical writers, training, and marketing on product documentation and market-facing content
• Support go-to-market enablement activities such as go-live training
• Manage scope and development forecasts within approved budget
• Track and manage budget issues and product cost of goods sold
• Communicate project status, identify and escalate scope, cost, and timing risks
• Translate business strategy to internal teams
• Manage vendor and partner technical relationships

🎯 Requirements

• Ability to use AI appropriately in day-to-day work
• Proactive work ethic and desire to challenge the status quo
• Sharp analytical and problem-solving skills
• Excellent oral and written communication and presentation skills
• Ability to conceptualize, negotiate, and work with peers, Product Delivery teams, and management
• Proven ability to influence cross-functional teams without formal authority
• Demonstrated success defining and launching excellent products
• 10 years of experience as product owner, in product management, or related functions
• 5+ years of Business Analyst experience crafting detailed product requirements
• 10 or more years of claims processing experience
• Bachelor’s degree in business, computer science, information technology, or healthcare, or equivalent professional experience required
• Technical background with expertise and experience in SAFe/Agile/Waterfall development methods
• Experience in iterative and user-centric design practices
• Experience with design thinking practices
• 3 years’ experience working in healthcare IT
• Must have legal authority to work in the US

🏖️ Benefits

• Fully remote work from home
• Work/life balance and savings on commuting and work clothing
• [REDACTED] Medical, Dental, and Vision Plans
• Telehealthcare for Medical and Behavioral visits
• Generous PTO with buy/sell options
• 9 Company holidays, a floating day off, and a day off for volunteering
• Employee Assistance Program
• Wellness program with insurance discounts or credit towards health-related items
• 401K Plan with employer matching contributions
• Company-funded spending/reimbursement accounts for out-of-pocket medical expenses
• Bonus and Recognition programs
• Tuition Assistance
• Consultation with financial planner
• Basic Life & AD&D Insurance and Short and Long-Term Disability Insurance provided
• Supplemental Term Life Insurance available
• Group Discount programs for mobile and technology services
• Comprehensive on-demand e-learning and performance support library at no cost

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