Senior Product Manager (UX/UI)

We are seeking a Senior Product Manager to oversee software products at [REDACTED]

This includes both cloud and mobile products that power our connected AED ecosystem

This individual will be responsible for translating customer needs, market opportunities, and business priorities into products from early design stages through production releases, maintenance, and expansions

The role will strategize on new products, generate product requirements, develop product roadmaps, and prioritize product features, expansions and improvements

• Translate customer needs, market opportunities, and business priorities into product solutions and priorities
• Develop a cohesive product vision and roadmap for software products and communicate that roadmap effectively
• Work closely with customers, internal stakeholders, sales & marketing, and customer success to prioritize the product backlog and create product requirements
• Generate Product Requirements for implementation by the software engineering team. Iterate on those requirements and weigh tradeoffs from feedback in the development process
• Provide inputs to and manage UI and UX design processes to completion in partnership with the Design team
• Represent the customer experience. Identify, advocate for, and fill product gaps. Generate new ideas that make existing customers love our products and new customers have more reasons to use our products
• Serve as a cross-functional point of contact. Be a clear communicator, and explain the reason behind decisions
• Represent the company by visiting with and talking with customers to solicit feedback on company products and services
• Define KPIs for product adoption, engagement, retention, and customer satisfaction
• Measure and monitor feature success after launch and iterate based upon feedback

Benefits

• Healthcare: [REDACTED] offers comprehensive medical, dental, and vision plans to ensure employee health care needs are met
• Employee equity package: Every team member has a vested stake in the success of the company and is granted a generous equity package with employment
• Subsidized AED program: Employees have access to a subsidized AED program, ensuring they can equip their homes and communities with lifesaving technology at a reduced cost
• Time Away: Time to rest and recharge is important. With 11 paid holidays, accrued PTO days, and three additional floating holidays, employees can enjoy flexible time off when needed
• And Much More: We believe in fostering a fun and engaging work environment. From team lunches and office snacks to exciting events and celebrations, we prioritize opportunities for connection and collaboration
• Savings & Retirement: [REDACTED] helps employees reach their retirement goals. We offer a 401k contribution of 3% of an employee’s base pay - starting Day One