Senior Product Manager – Smart Services (Remote)

Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at [REDACTED], and through our businesses including [REDACTED] and [REDACTED], sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Virtual

This Product Manager will support the development and management of smart services product offerings for the North America Commercial HVAC business at [REDACTED]. This role is a key contributor to the product management team and is responsible for supporting the product strategy, contributing to cross-functional team projects, and assisting with strategic pricing, multigenerational product plans, new product development programs/processes, commercialization, customer research, and go-to-market strategy.

We are seeking an energetic and results-driven product management professional who can contribute to a strategic vision and execute plans to deliver business results. This individual should possess excellent communication skills and be looking for an opportunity to grow and develop with a leading diversified industrial company.

Major Responsibilities:

• Contribute to the [REDACTED] Service Products Growth Team (PGT), a cross-functional team that includes Product Management, Engineering, and Operations and other stakeholders, all focused on driving profitable growth.
• Support the development of the services strategy, long-range plan, and annual operating plan for the service business.
• Actively manage the day-to-day needs of the service offering, with a particular focus on implementation of new pricing strategies.
• Conduct regular industry, market, and competitor analyses, including detailed segmentations of end consumers and customers.
• Contribute to the development and execution of a multigenerational product plan (MGPP) for service products, ensuring that the positioning, pricing, cost, margins, and customer value proposition support the overall building services strategy.
• Collaborate with other service and equipment product managers to ensure the strategy supports broader system initiatives and a smooth integration with [REDACTED]'s overall strategy.
• Strong collaboration with the product support and applications team ensuring that our efforts for product support are well documented for field action.
• Support the creation and execution of marketing and commercialization plans for new services offerings.
• Review and recommend adjustments to offer structure, pricing, policies, or service features to better meet customer needs and expectations, based on regular product line reviews. Ensure pricing changes to all existing offerings to cover for inflation, market trends, competitor actions, changes to offer structure or features, and/or lifecycle stages.

Qualifications:

• 5-7 years of experience in product management, strategic marketing, or a related field.
• Bachelor's degree required. A technical bachelor’s degree is preferred.
• Strong knowledge of HVAC applications and systems is highly preferred.
• Experience with strategic pricing is a plus.
• Ability to travel up to 25% of the time

Competencies:

• Excellent written and verbal communication skills.
• Demonstrated ability to influence and work effectively in a team environment.
• Strong quantitative and analytical skills.
• Strong strategic thinking skills.

Annual Base Salary Range or Hourly Base Pay Range:

$158,238.33 - $220,955.00

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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