Senior Product Manager - Smart Buildings

Job Description

Overview:

The Smart Building business unit powers the multifamily industry's true connected living platform - STRATIS IoT. This platform unifies IoT automation, sidewalk-to-sofa access management, and managed Wi-Fi (WhiteSky) into a single ecosystem, enabling operators to deliver a seamless Sidewalk-to-Sofa™ resident experience.

We are seeking a Product Manager for Smart Building to own specific product initiatives across Access and IoT product offerings. Current list of initiatives include launching a partner API for [REDACTED] Access Control, improvements to Smart Water, which track anomalies in property-wide water consumption to alert for potential hidden water issues, supporting migration of legacy sites to an upgraded platform. Our team is lean and dynamic and shifts to best support our customers with innovation, enhancements and maintaining the current experience and integrations.

Responsibilities:

Reporting to the Smart Building VP of Product, this person will work at the intersection of product ownership and partner strategy - deeply understanding operator workflows and resident expectations, helping to shape and grow our current Product Offerings on the Smart Building platform through structured discovery and strong business requirements documentation.

• Fully own assigned product initiatives: working with Product leader or peer to to define product scope, customer impact and business impact, define PRD for alignment with engineering, and work with ProductOps to launch and pilot initiatives
• Translate operator and resident insights into well-scoped product requirements; write PRDs consistent with [REDACTED] standards that support optimal development velocity and minimize rework.
• Collaborate closely with Engineering, UX, and QA teams across a global organization to ship features on time and with high quality.
• Define and monitor product KPIs - adoption, retention, support deflection, client satisfaction — and drive data-informed iterations.
• Represent the voice of multifamily property managers, maintenance teams, and residents across internal stakeholder groups and leadership reviews.
• Partner with Marketing, Sales and Channel to develop compelling go-to-market messaging, materials for stakeholder tiger teams

Qualifications:

Required:

• 2–4 years of product management experience, with demonstrated growth as an individual contributor in a B2B SaaS environment.
• General knowledge of access control hardware and credential ecosystems (e.g., BLE, NFC, RFID, MDU readers, cloud-based access management platforms). You’re not a hardware expert but you understand the capabilities and value of access hardware.
• Proven track record of owning a product, major feature or initiative end-to-end: strategy, roadmap, delivery, and post-launch iteration.
• Customer discovery skills — experience conducting qualitative research (interviews, shadowing) and translating findings into product direction.
• Excellent documentation skills; comfortable authoring BRDs, PRDs, and product specs that serve multiple downstream audiences (engineering, design, sales, implementation).
• Ability to work collaboratively across Smart Building Product and Engineering teams, including key stakeholders
• Clear and persuasive communicator, able to present scope rationale and trade-off decisions to senior leadership.
• Analytical mindset; comfortable defining success metrics and using data to validate product decisions.

Preferred:

• Experience in smart building, access control, IoT, or proptech — ideally in multifamily real estate.
• Exposure to Agile frameworks and Azure DevOps or equivalent backlog management tools.
• Familiar with AI Tools and usability level between an AI Adaptor or AI Orchestrator.
• Bachelor’s degree in a relevant field; MBA or equivalent experience a plus
• The title and pay will be commensurate with experience

#LI-REMOTE #LI-JL1

Salary and Benefits

[REDACTED] provides a competitive salary package along with a comprehensive benefit plan that includes:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: [REDACTED] Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

Pay Range:

USD $94,700.00 - USD $161,300.00 /Yr.

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