Senior Product Manager

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📋 Description

• Own the strategy, roadmap, and execution for a major product area.
• Identify customer problems through interviews, workflow analysis, product analytics, and market research.
• Translate customer needs into product strategies and prioritized roadmaps.
• Define product success metrics and use data to continuously improve customer outcomes.
• Balance customer value, technical complexity, and business priorities.
• Design intelligent product experiences using structured data, large language models, retrieval systems, and automation.
• Partner with Data Science and Engineering to define AI capabilities, including LLMs, RAG, AI agents, workflow automation, prompt orchestration, and structured content generation.
• Define product requirements for AI capabilities, including evaluation criteria, quality metrics, confidence thresholds, and customer feedback mechanisms.
• Ensure AI-generated outputs are transparent, explainable, and aligned with customer expectations and regulatory requirements.
• Develop understanding of clinical development workflows and customer challenges.
• Map customer journeys and identify opportunities to simplify complex workflows.
• Validate concepts through customer interviews, usability testing, and prototype evaluations.
• Partner with customers throughout product development.
• Work closely with Engineering, Design, and Data Science throughout the product lifecycle.
• Lead product planning, backlog prioritization, release planning, and customer adoption activities.
• Communicate priorities, tradeoffs, and progress to executives and cross-functional stakeholders.
• Ensure product releases deliver measurable customer and business value.
• Define and monitor KPIs including adoption, engagement, customer satisfaction, workflow efficiency, and AI quality.
• Use experimentation and product analytics to improve product performance.
• Develop evaluation frameworks measuring product quality and customer impact.
• Mentor Associate Product Managers and contribute to product management best practices.
• Foster collaboration across Engineering, Design, Clinical SMEs, Commercial, and Customer Success.
• Champion customer focus, experimentation, accountability, and continuous improvement.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or a related discipline.
• 5+ years of product management experience building enterprise software or SaaS products.
• Demonstrated success leading products from discovery through commercial launch.
• Strong customer discovery and product strategy experience.
• Experience defining product roadmaps and prioritizing across multiple initiatives.
• Excellent written and verbal communication skills.
• Strong analytical and problem solving abilities with a data driven approach to decision making.
• Proven ability to influence cross functional teams without direct authority.
• Preferred: Experience building products that incorporate artificial intelligence or machine learning.
• Preferred: Familiarity with Large Language Models, Claude, ChatGPT, Retrieval Augmented Generation, AI agents, semantic search, vector databases, and prompt engineering.
• Preferred: Experience partnering with Data Science teams to deliver AI capabilities into production.
• Preferred: Experience defining AI quality metrics and evaluation frameworks.
• Preferred: Experience working in life sciences, healthcare, or other regulated industries.
• Preferred: Familiarity with cloud platforms, APIs, and modern data architectures.

🏖️ Benefits

• Competitive compensation
• Generous benefits
• Flexible work arrangements
• Collaborative culture focused on innovation and continuous learning
• Equity compensation
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic)
• Short Term and Long Term Disability
• Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
• Training & Development Reimbursement
• Hybrid Work Environment
• Peer-to-peer bonus program
• Company/department outings and events
• Stock Option Plan
• San Diego HQ On-Premises Amenities; gym, restaurant tenant discount, Padel Nine

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