Senior Product Manager

Canada ยท United States
Remote Within Region
Posted 1 week ago

About this role

๐Ÿ“‹ Description

  • Own Mission Assistant and cross-product initiatives end to end, from discovery through launch, adoption, and iteration
  • Shape the Mission Assistant roadmap across [REDACTED], [REDACTED], [REDACTED], and grant management
  • Coordinate dependencies with other product owners
  • Lead customer research into nonprofit workflows and turn insights into focused product bets
  • Decide where AI creates meaningful customer improvements versus simpler product work
  • Define success metrics, measure impact, and iterate after launch
  • Build working prototypes with AI tools and review them with engineering in [REDACTED]
  • Partner with Engineering and Data on AI quality, reliability, cost, and user trust
  • Work in small, project-based pods through syncs, async prototype reviews, and demos
  • Communicate progress, risks, and trade-offs to leadership and partners with recommendations
  • Support rollout with enablement for Customer Success, Sales, and Marketing
  • Mentor other PMs through critique, pairing, and craft standards

๐ŸŽฏ Requirements

  • 5+ years of product management experience in SaaS, ideally B2B
  • Track record of owning products end to end from discovery through delivery and iteration
  • Experience launching several significant product initiatives
  • Hands-on AI product experience, with examples of AI features or prototypes built or shipped
  • Working understanding of generative AI, automation, agentic workflows, and LLM capabilities and limitations
  • Comfort using AI daily, including building lightweight prototypes
  • Ability to partner with engineers and data scientists and evaluate quality, cost, reliability, and user trust trade-offs
  • Senior individual contributor mindset and ability to create structure in ambiguity
  • Customer and business curiosity, with ability to turn insights into focused bets and use metrics to prioritize
  • Strong influence across Engineering, Design, Data, and go-to-market teams
  • Interest in mentoring other PMs without a manager title
  • Clear written communication and commercial sense connecting product decisions to business outcomes
  • Some overlap with Pacific hours required
  • Nonprofit tech, fundraising, fund accounting, CRM, or grants experience preferred
  • Platform or multi-product suite experience preferred

๐Ÿ–๏ธ Benefits

  • 4 weeks paid leave plus 11 days of public holidays in Canada
  • Extra 2-week end-of-year company shutdown
  • Generous paid sick leave
  • Remote-first work arrangement within approved hire locations
  • Support for learning new skills
  • Conference or course tickets
  • Medical, dental, vision, disability, and life insurance coverage in Canada and the US
  • 4% retirement match in Canada and the US

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Benefits & Perks

Health insurance
Dental insurance
Vision insurance
401(k) match
Remote-friendly
Learning budget
Conference budget
Paid leave
Paid sick leave
Extended year-end shutdown
Life insurance
Disability insurance

Recommended Skills for this Position

Prototyping
User Research
Cross-Functional Collaboration
Stakeholder Communication and Influence
Feature Prioritization
Design Metrics and KPIs
AI-Assisted Design Workflow
Data-Driven Design
Design Communication

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