Senior Product Manager

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📋 Description

• Define and lead the product vision for a metrics-centered Analytics & Insights experience
• Own the product strategy and roadmap for the analytics experience layer of Analytics & Insights
• Evolve the product from dashboard-first navigation toward metric pages, catalogs, customer-defined metrics, benchmarking, drill-down, and guided exploration
• Modernize dashboards, out-of-the-box analytics, reporting experiences, and core analytics workflows
• Use customer feedback, product usage, support trends, win/loss insights, and competitive signals to prioritize analytics improvements
• Shape requirements for metric definitions, calculation logic, semantic-layer dependencies, data quality, local configuration, and cross-domain metric experiences
• Embed explanations, automated insights, recommendations, and AI-enabled experiences
• Partner across engineering, design, data science, customer success, services, support, sales, and marketing
• Lead discovery, requirements, prioritization, launch readiness, and post-launch measurement
• Maintain and evolve the current analytics business while building a flexible, metrics-centered future for education districts

🎯 Requirements

• 4+ years of product management experience in SaaS, analytics, business intelligence, data products, enterprise software, or education technology
• Strong understanding of analytics user experiences, dashboards, metric design, reporting workflows, data visualization, drill-down, benchmarking, and self-service analytics patterns
• Experience defining metric requirements, calculation logic, reporting requirements, or semantic-layer dependencies in partnership with engineering or data teams
• Ability to translate complex data and customer workflows into simple, intuitive, high-value product experiences
• Strong product discovery skills, including customer research, problem framing, opportunity sizing, prioritization, and validation
• Comfort partnering with engineering on technically complex topics such as data quality, data models, calculation logic, permissions, performance, and scalability
• Experience with AI-enabled or insight-driven experiences is a plus, especially where AI is used to explain metrics, answer natural language questions, or recommend next-best actions
• Excellent communication and storytelling skills, with the ability to influence senior stakeholders and align cross-functional teams around a clear product direction
• Strong business judgment and ability to balance customer needs, implementation cost, market differentiation, adoption, and revenue/retention impact
• Experience in Agile environments with strong execution discipline, crisp requirements, and structured post-launch measurement
• Travel occasionally, up to 5%
• Position subject to company on-call policies, which may constitute working outside normal business hours as needed

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

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