Senior Product Manager

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📋 Description

• Define and execute a clear, unified product vision, roadmap, and success metrics aligned with company objectives
• Identify opportunities to embed AI and automation across workflows
• Develop pricing and packaging strategies for new features, modules, and AI-driven offerings with Sales
• Conduct competitive and market analysis to anticipate trends and shape long-term strategy
• Build data-backed business cases aligning product investments with measurable ROI
• Partner with customers and industry stakeholders to identify and validate emerging technology and AI use cases
• Lead customer research, field visits, and analytics reviews to prioritize roadmap initiatives
• Translate insights into actionable features improving adoption, satisfaction, and retention
• Own the end-to-end product lifecycle from ideation and requirements through launch and continuous optimization
• Author product documentation including PRDs, functional specifications, workflow definitions, and acceptance criteria
• Maintain a prioritized backlog with clear business and financial justifications
• Partner with engineering teams to deliver scalable solutions improving efficiency, accuracy, and user experience
• Track and report key product metrics, iterating based on data and feedback
• Collaborate with Sales and Customer Service to drive feature utilization, cross-sell, and retention
• Partner with Sales on value-based messaging and go-to-market positioning
• Develop and refine pricing models for new and existing features
• Develop internal and external product resources, including user guides, online help, training materials, product demos, and videos
• Support technology and platform partner relationships, integrations, reseller partnerships, and joint go-to-market planning
• Identify opportunities to enhance user engagement and expand revenue streams

🎯 Requirements

• 7+ years of experience in Product Management within SaaS B2B software, with a strong track record owning strategy and roadmap across multiple products or a complex product line; direct legal technology industry experience strongly preferred
• OR 7+ years of experience as an Application Specialist, Application Engineer or Application Manager inside a law firm, with hands-on ownership of attorney and legal staff workflows and systems, and a clear, demonstrated interest in transitioning into a software product management career
• Deep, firsthand understanding of law firm operations and attorney and legal staff workflows
• Analytical mindset with the ability to translate data into actionable product and pricing strategies
• Excellent communication, storytelling, and stakeholder influence skills
• Proven success in pricing strategy or monetization of SaaS features preferred
• Strong understanding of AI-DLC methodology, backlog management, and cross-functional delivery preferred
• Proven track record of launching and scaling successful software products preferred
• Familiarity with customer research, analytics reviews, PRDs, functional specifications, workflow definitions, acceptance criteria, pricing, monetization, AI, automation, SaaS B2B software, and product lifecycle management

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