Senior Product Manager

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📋 Description

• Own Product Delivery – Lead the end-to-end delivery of multiple product workstreams, ensuring features move efficiently from discovery through specification, development, release and customer adoption.
• Manage the Product Backlog – Own and continuously prioritise the product backlog, balancing customer value, engineering priorities and commercial objectives while ensuring Engineering always has well-defined work ready for development.
• Create Exceptional Product Specifications – Translate customer problems into clear product requirements, user stories and acceptance criteria that enable Engineering to deliver efficiently and consistently.
• Partner with Engineering – Work closely with Engineering throughout delivery, refining requirements, answering questions, validating delivered functionality and ensuring releases meet both customer expectations and technical quality standards.
• Drive Customer Discovery – Work directly with customers, Customer Success and Sustainability Experts to understand problems, validate opportunities and ensure we're solving the highest-value customer challenges.
• Own Release Quality – Validate completed work, support release planning and use customer feedback and product analytics to continuously improve product quality and customer outcomes.
• Embed AI into Product Management – Champion the use of AI across Product Management, using AI to improve discovery, specification, backlog management, documentation and customer feedback analysis while identifying opportunities to introduce AI-enabled capabilities into our products.
• Contribute to Product Strategy – Work closely with the CTO to refine roadmap priorities, identify emerging customer opportunities and continuously improve how Product Management operates at [REDACTED].

🎯 Requirements

• 5+ years' experience in Product Management within an enterprise SaaS environment, including ownership of complex software products from discovery through delivery.
• Proven experience managing product backlogs and working closely with agile software engineering teams.
• Strong experience writing product specifications, user stories and acceptance criteria for technical products.
• Experience engaging directly with enterprise customers and balancing customer needs with technical and commercial priorities.
• Demonstrated experience using customer insight, product analytics and commercial context to make product decisions.
• Experience using AI tools to improve Product Management workflows, or a genuine enthusiasm for adopting AI as a core part of your day-to-day work.

🏖️ Benefits

• Equity, because we believe our team should all have a stake in the company we're building
• Competitive compensation package
• Private health insurance
• Uncapped holiday policy
• Flexible working, remote-first environment
• Events to spend time together as a team

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