Senior Product Manager

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📋 Description

• Own long-term product scope, defining epics and features, ensuring end-to-end use cases and workflows are captured, intent/capabilities are delivered, and the product is continuously validated
• Drive results that deliver user delight and drive products toward product-market fit
• Anticipate, identify, and address risks and blockers that could impede engineering progress
• Work with clients and users to capture business requirements at the least necessary level of detail to support rapid delivery cycles
• Support Engineering and Client collaborative working sessions and capture of feedback
• Triangulate engineering, user testing and feedback, AI evaluation to deliver ship ready features
• Monitor progress and % complete against longer term roadmaps and structure functionality and supporting dev ops & SRE work into work sprints and releases that deliver incremental value to the client
• Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization
• Monitor engagement and retention metrics to track product-market fit evolution
• Triage user feedback back to engineering teams and subject matter experts
• Operate seamlessly across strategic (quarterly scope, OKRs) and tactical (sprint mechanics, documentation) horizons simultaneously
• Translate technical constraints and trade-offs into business language for client and executive stakeholders
• Facilitate prioritization decisions across competing client, engineering, and business demands
• Own and maintain product documentation (specs, roadmaps, release notes) as the single source of truth across teams

🎯 Requirements

• Proven product management experience delivering new software from conception through MVP and beyond in cross-functional, multi-stakeholder environments
• Strong written and verbal communication skills with demonstrated documentation discipline
• Ability to capture complex customer journeys clearly and iterate them based on feedback
• Comfort defining and tracking success metrics, and making "good enough to ship" calls in ambiguous conditions
• Expert stakeholder management across client PMO/QE teams, engineering, and domain experts
• Demonstrated comfort developing products in highly regulated environments with significant consideration for risk, compliance, and legal issues
• Initiative, curiosity, and adaptability to thrive in evolving AI product environments
• Working familiarity with AI/LLM product development including prompt design, evaluation frameworks, and the practical limits of model-based features
• Track record of shipping incrementally in ambiguous, evolving scope rather than fixed-spec environments
• Comfort managing up and across in client organizations without formal authority
• Prior engineering or technical background (nice-to-have)
• Hands-on experience with agentic AI or LLM-based products (nice-to-have)
• Familiarity with Azure DevOps (ADO) for backlog and sprint management (nice-to-have)
• Experience collaborating with SMEs who author or contribute to products directly (nice-to-have)

🏖️ Benefits

• Employees can work remotely

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