Senior Product Manager – QuickBooks Accounting Automation

Come join the core of the QuickBooks Online ecosystem as a Senior Product Manager on the QuickBooks Accounting Automation team. Our mission is to automate accounting for over 7 million small businesses around the world by replacing tedious bookkeeping with a 'done-for-you' experience powered by the Accounting Agent — so our customers can spend their time managing and growing their business, confident their books are compliant and accurate.

We're looking for a Senior Product Manager who is energized by building agentic, AI-native products at the heart of QuickBooks. You'll lead product innovations that delight small businesses and the accountants who serve them — defining how the Accounting Agent learns each customer's business, sets them up for success, and personalizes their accounting over time. You'll build deep customer empathy, translate it into AI-powered experiences that materially change how accounting gets done, and power growth across [REDACTED]’s Global Small Business Group, where virtually every team leverages the accounting capabilities we build.

Responsibilities

• Develop and execute an AI-forward product strategy that aligns with business objectives and customer needs, with a clear point of view on where agentic experiences create the most value
• Survey the state of the industry, the AI/ML landscape, and emerging model capabilities to identify the next wave of accounting innovations — and translate those signals into concrete product bets
• Translate product strategy into an actionable roadmap that delivers measurable outcomes for customers and the business
• Lead a cross-functional team across engineering, design, applied AI/ML, and product to build agentic experiences that automate accounting end-to-end
• Define how the Accounting Agent reasons, acts, and improves over time — including the evaluation frameworks, guardrails, and trust mechanisms that make 'done-for-you' accounting feel reliable and compliant
• Ruthlessly prioritize your team's backlog and drive dependent work across teams
• Partner extensively across business units to define and execute plans; drive decision-making, role clarity, alignment, and escalations as necessary
• Identify key hypotheses, design the right experiments (including AI-specific evals and offline/online testing), align teams on the learning plan, and execute with speed
• Take a data-driven approach to defining success metrics, prioritizing requirements, and communicating plans, progress, and outcomes
• Proactively communicate with other teams, stakeholders, and leaders

Qualifications

• Demonstrated track record in SaaS product management delivering experiences that solve core customer needs
• Experience shipping AI- or ML-powered product experiences in production — comfort with the realities of probabilistic systems, evaluation, latency/cost tradeoffs, and building user trust in automated outcomes
• Fluency with the current AI landscape (LLMs, agents, RAG, evals) and a strong instinct for which problems are best solved by AI versus traditional software
• User-focused mindset, drawing out deep customer insights and combining them with data to fuel product vision and direction
• Ability to uncover customer needs and leverage the latest technologies to create innovative solutions
• Can fluidly operate at multiple levels — distilling insights for leadership and sweating the details on the ground
• Excited by the prospect of innovating within the core of the QuickBooks ecosystem, where partnering and prioritizing across many stakeholders is the norm
• Comfortable navigating ambiguity in complex environments with a strong bias for action
• Skilled at cross-functional collaboration; strong at influencing and negotiating
• Customer-obsessed and highly collaborative

[REDACTED] provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [REDACTED]®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, [REDACTED] conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

The expected base pay range for this position is: Mountain View $160,000 - $216,500