Senior Product Manager

Melbourne, AU
Posted 2 days ago

About this role

Us: Born out of a passion for fairness and unforgettable experiences, REDACTED is changing the game. We're a rapidly growing ticket marketplace transforming live entertainment and making a real impact by giving fans fearless flexibility to discover and access events they love. Our mission? To become the world's most trusted live event marketplace.

You: You're obsessed with how marketplaces actually work, not just at the surface, but deep in the mechanics of liquidity, trust, and conversion. You think in systems: how supply meets demand, where friction hides, and what unlocks step-change growth.

You're not here to ship features for the sake of it. You care about outcomes, more successful transactions, better partner experiences, and fans actually getting into the events they love.

You're highly analytical but not slow. You use data to make decisions, not avoid them. You run experiments, test fast, and learn faster. You're comfortable zooming out to define strategy, then diving straight into execution with engineers and designers.

You thrive in ambiguity, take ownership without waiting, and you're just as comfortable challenging leadership as you are rolling up your sleeves to get something live.

Role Mission:

You'll own and evolve the core of the REDACTED marketplace, the systems that connect fans with ticket supply and ultimately determine whether a transaction happens or not.

Working closely with the CPO, you'll shape how fans discover events, express intent through waitlists, and successfully secure tickets when supply appears. Your mission is to increase marketplace liquidity, improve conversion, and strengthen trust across both sides of the platform.

You will be directly accountable for key marketplace health metrics, i…

Benefits & Perks

Flexible hours
Learning budget
Wellness stipend

Recommended Skills for this Position

UX Strategy and Management
Data-Driven Design
Human-Centered Design
CX (Customer Experience) Mapping
Feature Prioritization
Journey Mapping
User Research
Design Thinking
Systems Thinking
Stakeholder Communication and Influence
Design–Development Handoff
Discoverability Design
AI-Augmented Design
Design Metrics and KPIs
Qualitative Research Methods
Quantitative Research Methods

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