Senior Product Manager – Healthcare Two-Sided Marketplace

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📋 Description

• Own end-to-end product definition, from problem framing through detailed requirements (MRDs, PRDs, acceptance criteria)
• Map and refine user flows across both sides of the marketplace (clients and healthcare experts) across web and mobile
• Conduct customer discovery: interview clients and experts, synthesize insights, and translate them into prioritized opportunities
• Own and maintain the product roadmap and backlog, making clear tradeoffs based on user value, business impact, and engineering effort
• Partner closely with design to ensure intuitive, high-quality UX (mobile-first thinking, clear information hierarchy, progressive disclosure)
• Collaborate with engineering to ensure requirements are well understood and implemented correctly
• Lead user acceptance testing (UAT), define success criteria, and ensure quality before release
• Communicate priorities, tradeoffs, and progress clearly to leadership and cross-functional stakeholders
• Develop end-user documentation and help content to support product adoption

🎯 Requirements

• 6+ years of product management experience, with at least 2+ years owning marketplace or multi-sided platform products
• Experience in healthcare or health-tech strongly preferred (e.g., clinical workflows, expert networks, regulated environments)
• Proven track record shipping web and mobile products (native or responsive)
• Strong understanding of UX principles—you can actively critique and improve product and design decisions
• Excellent written communication; you create clear, structured product artifacts that teams can execute against
• Experience running UAT and structured user feedback loops
• Comfortable operating independently in fast-moving, ambiguous environments
• Experience working with clinicians, researchers, or licensed healthcare professionals as users (Nice to Have)
• Familiarity with trust, verification, or credentialing workflows (important for expert marketplaces) (Nice to Have)
• Experience with tools such as Figma, Jira/Linear, Notion, Amplitude/Mixpanel, Dovetail (Nice to Have)

🏖️ Benefits

• Flexible work arrangements

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