Senior Product Manager – Growth

Job Description

[REDACTED] is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like [REDACTED], [REDACTED], and [REDACTED] to deliver gift cards and money to millions of recipients worldwide.

Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy [REDACTED] is to use. Check out our ratings on [REDACTED].

[REDACTED] is profitable and growing without outside investors. We’re a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s.

About the role

You’ll be the product owner for how companies discover [REDACTED], sign up, and send their first reward.

Most companies research us before they ever meet a salesperson. They find us through a search, an ad, or a reward somebody sent them. A fair number sign up on their own, either because they're too small for a sales rep or because they just prefer it. You'll own product growth overall, but self-serve clients are your primary focus and scorecard. At the top of the funnel we can't tell who's a solo marketer and who's a future enterprise buyer, so you’ll build for both.

The Growth team doesn't exist yet, so you'll arrive, borrow engineers from another squad to get moving, and write the roadmap we hire against. You'll have real influence over what this team becomes and who's on it.

One thing to know up front: the standard product-led growth playbook doesn't apply here. We have no free tier, no trial, and no paywall, so the usual levers don't exist. We also don't have the traffic for most A/B tests to reach significance. You'll need to look at a flow and know what's wrong with it rather than wait for a test to tell you.

The product management team today is 7 PMs, led by a co-founder who serves as Head of Product. You'll also work with Marketing on campaigns and with RevOps on the handoffs between self-serve and sales.

What you’ll do

• Own first touch to first reward sent. Signup, onboarding, and the first order are yours outright. On the site and landing pages, you own conversion and experiments; Marketing owns brand, content, and spend.
• Develop the growth roadmap, then help staff the squad that runs it (both through internal transfers and outside hires).
• Build the systems that let us test. Standing up a landing page, changing it, and killing it should take a day, without waiting on an engineering sprint.
• Run campaigns with Marketing. We'll pull a growth marketer into your team's cadence so a campaign ships end to end: audience, copy, landing page, emails, ads.
• Give promising acquisition channels product and engineering muscle: referrals, programmatic SEO, AI-search and chatbot referrals, interactive tools, reward recipients becoming senders.
• Turn incentives into a system. Today we hand out test funds and fee waivers case by case. You decide what we offer, to whom, and what it's worth.
• Prototype with AI in hours, and put it in front of real companies the same week.
• Work async. Most product work here happens in writing. If you're used to running product through meetings, this will feel different.
• Report to [REDACTED] (Group PM).

What you’ll bring

• 6+ years shipping web products as a growth PM, founder, or engineer, with real time on acquisition, conversion, or activation. A founder or founding-engineer past is a strong plus.
• Enough technical depth to ship without a full team. You can instrument a funnel, read the data, and build a landing page when that's the fastest path.
• Taste in conversion flows. You can look at a signup page and say what's wrong with it, without a test telling you.
• Judgment about when to test. You can tell whether traffic will resolve a question, and you're comfortable deciding from other evidence when it won't.
• Healthy skepticism of growth playbooks. You know which parts assume a free tier, and which parts transfer.
• Outstanding written communication. We're a documentation-first culture.

What's cool about the role

• Blank slate. The team doesn't exist yet. You'll write the roadmap and we'll build the team around it. And since we're profitable, growth here is pure upside.
• Competitive pay and equity. Base salary for this role: $240,000 to $315,000.
• Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave.
• Fully remote. Work from anywhere in the Americas.
• Great culture. Read more about how we work in our public handbook.

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