Senior Product Manager

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

📋 Description

• Lead the strategy and development of new AI capabilities for complex critical-event response workflows.
• Take the product from zero to one by turning customer needs into trusted automation.
• Partner with Engineering and Design to rapidly prototype, ship, and scale new solutions.
• Develop expertise in security, safety, business continuity, IT, operations, and responder personas.
• Interview customers and prospects through discovery conversations, workflow walkthroughs, and feedback sessions.
• Maintain a view of current problems, future opportunities, and problems to solve 12–24 months ahead.
• Track industry trends, AI and automation developments, platform and integration changes, and competitors for roadmap implications.
• Own the AI capabilities roadmap and make prioritization, sequencing, and tradeoff decisions.
• Define problem sets and jobs to be done for initiatives.
• Translate customer problems into specifications, acceptance criteria, and deliverable milestones.
• Break initiatives into releasable increments and stay involved through grooming, scope decisions, testing, and launch readiness.
• Use Claude Code, Claude Design, and Codex to build prototypes and test concepts with customers.
• Define success metrics, instrument products, analyze usage and customer outcomes, and inform prioritization.
• Work with Product Marketing to position capabilities and enable Sales, Customer Success, and Support.
• Create product narratives and practical applications, and lead internal training, demos, and Q&A sessions.

🎯 Requirements

• 4+ years of product management experience, including owning a product or major product area end to end — discovery, delivery, and measurement.
• Experience taking a product or major capability from zero to one.
• Prior experience working on agentic and/or AI-native products — workflow automation, process orchestration, integration platforms, agentic tooling, or similar.
• Working understanding of how AI and LLM-based capabilities are designed into products, including where they add leverage and where they need guardrails.
• Systems mindset covering workflows, dependencies, triggers, and process components.
• Strong analytical judgment and comfort making decisions from incomplete or conflicting information.
• Advanced written and verbal communication skills, including technical conversations with Engineering and strategic conversations with executives.
• Comfort with Jira, Confluence, and product analytics software.
• Collaborative, no-ego approach and ability to manage multiple priorities in a fast-moving environment.
• Resourcefulness and consistent record of delivering quality work on schedule.
• Familiarity with Agile delivery, APIs, system integrations, and data pipelines.
• Experience in critical event management, emergency communication, security, safety, or business continuity, or with the teams that run them.
• Experience with product enablement or go-to-market support.
• Candidates must have existing authorization to work in the U.S. without visa sponsorship now or in the future.

🏖️ Benefits

• Competitive base salary + Variable Compensation + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team
• Meaningful work and career growth in a fast-moving, global company with an award-winning culture

Apply Now