Senior Product Manager, AI

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📋 Description

• Own the end-to-end product lifecycle for a new AI product, from discovery through launch and iteration • Define product vision, strategy, and roadmap grounded in deep customer understanding and AI/ML feasibility • Partner with MLE and prompt engineering to evaluate AI model capabilities, define guardrails, and design human-in-the-loop experiences • Design and run rapid experiments to validate hypotheses about AI-powered features and customer value • Write clear product specs, success criteria, and evaluation frameworks for AI features (including accuracy, safety, and user trust metrics) • Collaborate cross-functionally with engineering, design, CSMs, and leadership to ship and iterate • Develop and maintain a competitive understanding of the AI landscape in ecommerce/SMS • Serve as the internal and external evangelist for the AI product vision

🎯 Requirements

• 5+ years of product management experience, with 2+ years working on AI/ML-powered products • Direct experience taking a product from zero-to-one (greenfield builds, not just incremental optimization) • Experience in ecommerce SaaS, martech, or messaging platforms is highly preferred • Deep technical fluency with AI/ML concepts: you can discuss model architectures, prompt engineering, evaluation metrics, and data pipelines with engineering partners • Strong product intuition for when AI adds real value vs. when it doesn't — you are not an AI hype person, you are an AI pragmatist • Demonstrated ability to ship fast, learn from data, and iterate — you prefer shipping v1 over perfecting a PRD • Excellent written and verbal communication; you…