Senior Product Manager – AI Receptionist

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📋 Description

• Own the product strategy, roadmap, and business outcomes for an AI product area across multiple communication channels
• Translate patient and business needs into clear product priorities and high-impact solutions
• Improve AI product quality through experimentation, evaluation, and iterative development
• Partner with AI Engineers to shape AI behavior in production
• Define product success metrics, monitor performance, and connect improvements to measurable business outcomes
• Drive product discovery through hypothesis validation, data analysis, and user feedback
• Collaborate with Product, Engineering, Clinical, and Operations teams to deliver end-to-end solutions
• Ensure patient safety, privacy, and quality in a regulated healthcare environment
• Communicate priorities, trade-offs, progress, and risks across stakeholders
• Lead a small, cross-functional product team and own the domain's strategy, roadmap, execution, and business outcomes

🎯 Requirements

• 5+ years in Product Management with genuine end-to-end ownership
• 2+ years as an AI PM shipping AI/ML-based products in production
• Strong understanding of prompting, evaluation, iteration, failure modes, and continuous quality improvement
• Experience forming hypotheses, running experiments, measuring outcomes, and making evidence-based product decisions
• Strong analytical skills, including defining product KPIs and connecting product performance to business outcomes
• Structured problem-solving skills and ability to make evidence-based decisions under ambiguity
• Experience partnering closely with Engineering teams and discussing technical implementation details
• Excellent prioritization, stakeholder management, and communication skills
• Strong ownership mindset
• Professional proficiency in both Russian and English, including experience communicating with native speakers
• Ability to work CET/CEST overlapping hours
• Comfortable working under a long-term B2B contractor model using personal equipment
• Experience in healthcare, telehealth, or other regulated industries is a plus
• Experience building products focused on operational automation, customer support, or workflow optimization is a plus

🏖️ Benefits

• Competitive compensation
• Health insurance after the probation period
• Sports & wellness compensation
• Fully remote, long-term B2B collaboration
• Personalized English lessons via [REDACTED]
• 22 working days of vacation per year
• 5 additional wellness days
• Paid sick leave for the first 5 working days
• Thoughtful gifts for important life events

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