Senior Product Manager – Agentic Commerce

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📋 Description

• Solve difficult problems through innovative solutions
• Assess risks and opportunities using sound judgment and provide structured, data-informed written narratives
• Collaborate with engineers, designers, peers, and company leaders
• Develop and maintain a product roadmap through engagement with internal stakeholders and customers
• Lead cross-functional initiatives to identify business problems, mitigate risk, and validate solutions through customer and market research
• Define use cases, features, requirements, and acceptance criteria
• Establish iterative release schedules with dependent teams
• Own and optimize the digital storefront and commerce journey across merchandising, application, checkout, and post-purchase flows
• Use funnel and conversion data to prioritize improvements
• Test, measure, and iterate on product experiences to reduce friction
• Manage stakeholder expectations and communicate timelines, blockers, successes, and failures
• Analyze product feature performance
• Establish organizational buy-in and maintain communication across functional areas

🎯 Requirements

• 5 to 7 years of experience in software Product Management
• Experience owning and managing confidence building and trust products in a consumer-facing digital environment
• Direct experience in concepting and implementing agentic commerce solutions
• Direct experience with B2B2C commerce platforms & shopping experiences
• Hands-on commerce or digital storefront product experience — conversion optimization, confidence building, customer acquisition, and A/B testing across web and mobile
• Ability to design and iterate-on experiences that reduce customer effort and increase shop ability across web and mobile
• Experience configuring or optimizing AI chatbot workflows to support self-service customer resolution
• Familiarity with financial services or fintech products, including payment flows, lease or loan lifecycle management, and regulatory context
• Ability to move from high-level strategy to detailed execution
• Exceptional communication skills, including listening, speaking, collaborating, writing, and presenting
• High integrity and ambition to pursue the best possible product and service
• Ability to self-motivate, self-direct, and remain flexible in a fast-paced environment
• Passion for innovating new products
• Bachelor's degree or equivalent work experience
• Payment or billing product experience
• Experience with commerce platforms or merchant storefront integrations, including hosted checkout, APIs, SDKs, or plug-ins
• Experience with customer notification systems using push, email, or SMS triggers tied to account or payment events
• Experience in lease-to-own, BNPL, or other consumer lending / FinTech products
• Mobile and web-based product experience
• Risk product experience

🏖️ Benefits

• Competitive Compensation
• Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
• Company Matched 401k
• Paid Time Off + Paid Holidays + Paid Volunteer Hours
• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable Gift Matching
• Job required equipment and services

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