Senior Product Designer (Systems & AI, B2B SaaS)
About this role
- Champion users and outcomes: Keep a user-first perspective in every decision and make complex packaging and compliance workflows intuitive, clear, and measurable
- Conduct user research and discovery: Lead interviews, usability tests, and workshops to understand customer workflows, pain points, and recurring UX friction
- Shape workflows and interaction models: Partner with Product and Engineering from early problem framing through solution design, turning complex requirements into coherent end-to-end experiences
- Turn recurring problems into reusable patterns: Identify common interaction needs across modules and define scalable UX patterns for areas such as tables, filters, bulk actions, status, review flows, data completeness, and system states
- Evolve the UX side of our design system: Maintain and improve interaction principles, components, states, and usage guidance so teams can build consistent experiences without redesigning common problems from scratch
- Prototype with AI and code when useful: Use [REDACTED], AI coding tools, and lightweight coded prototypes to test ideas quickly. You can navigate frontend code and make smaller UI changes, but you are not expected to work as a Frontend Engineer
- Collaborate through implementation: Work closely with Engineers to understand technical constraints, review implementation in the live product, and adapt solutions without losing user intent
- Analyze and improve: Use product data, customer feedback, and recurring support signals to improve both individual workflows and the underlying UX system
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