Senior Product Designer - Super

[REDACTED] is looking for a Senior Product Designer to join our talented Product Design team at our dog-friendly CBD offices within a hybrid working model!

We're an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the share markets, we've empowered a new wave of investors. [REDACTED] has grown fast from a fintech startup into a robust financial services company. Today we have 750,000+ customers and more than A$5 billion under administration.

At [REDACTED], we break barriers in everything we do. Just like our customers, we're driven by ambition. Our desire for continuous growth is what creates the collaborative and high-performance environment we work in. Though we're spread around the world, we're a unified team moving towards a shared vision: to unleash the investor in everyone.

Join us as we continue to reshape the financial industry, inspiring investor confidence and celebrating our wins along the way.

About this role

At [REDACTED], Product Design is about far more than creating polished screens — it's about shaping the future of how hundreds of thousands of people invest and gain financial autonomy. Our designers sit at the centre of product strategy, partnering closely with Product, Engineering, Data, Operations and Marketing to solve meaningful customer problems and create experiences that feel intuitive, seamless and genuinely rewarding. We care deeply about both craft and impact, combining research, experimentation and behavioural insights to design products customers love and trust.

The Senior Product Designer as part of the [REDACTED] Super squad will play a key role in shaping customer experiences for our digital products and services. This role is for someone who thrives in a fast-paced environment, excels at solving complex design challenges, and is passionate about creating beautiful, intuitive experiences. The ideal candidate will collaborate closely with cross-functional teams, including Product, Engineering, Operations and Marketing, to design experiences that drive customer engagement and business growth.

Primary responsibilities

• Lead the design of end-to-end experiences for mobile and web products, from initial concept through to final implementation and future iteration
• Assist in conducting customer research, gather insights, and translate them into flows, wireframes, and high-fidelity prototypes
• Partner with product managers and engineers to define and prioritise opportunities to inform the roadmap, ensuring alignment on customer needs and business goals
• Facilitate design workshops and reviews, and present design solutions to stakeholders for feedback, alignment and iteration
• Designed incentive frameworks that encouraged repeat engagement and built customer trust, leveraging behavioral design principles
• Apply design solutions in alignment with the company's design system to ensure consistency and scalability across products
• Stay current on industry trends, competitor products, and best practices to continually improve the design process and outcomes
• Mentor and provide feedback to other designers across Product and Brand, fostering a culture of growth and collaboration within the design team

A bit about you

• Experienced in solving complex design challenges and creating intuitive and engaging experiences for mobile and web platforms
• Skilled in research, prototyping, and leveraging design systems for consistency
• A strong collaborator, comfortable working with cross-functional teams to drive customer engagement and business growth
• Passionate about human-centered design and staying up to date with industry trends
• Fintech B2C experience is essential, with a solid understanding of designing consumer-facing digital products
• Growth experience working with data, experimentation frameworks to test design decisions
• Collaborate cross-functionally with product, marketing, and data teams to create and iterate on gamified experiences or reward mechanisms that align with customer motivations

Benefits of working at [REDACTED]

You'll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it. Having said that, we also have perks.

Please see on our Careers website the list of benefits under our Grow with [REDACTED] program. They include:

• Career relevant development and training with professional development allowance
• Up to 16 weeks of paid parental leave
• Childcare allowance
• Sonder - healthcare, safety support and EAP for you and your immediate family
• Additional leave types (Swap days, Bear Days, TOIL, Compassionate, Sorry Business)
• Employee Share Options scheme for senior leaders
• [REDACTED] products: SMSF 30% discount on yearly membership fee, $295 AUD annual trading credit and [REDACTED] Black account
• Recognition awards and team celebrations
• Discretionary performance bonus and talent referral bonus

[REDACTED] is an equal opportunity employer that values diversity. We're proactive about providing an inclusive work environment and do not discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status. We're also endorsed by WORK180 as a great employer for women.

It all comes together to explain why [REDACTED] placed 1st in the 2024 AFR BOSS Best Places to Work list for the Banking, Superannuation & Financial Services category, across all of Australia and New Zealand.

So what happens next?

Once we've received your application, we'll give it the attention it deserves and you'll hear from us either way. We're committed to responding to every applicant. If we think you'd be a good addition to our team, we'll give you a call and from there, you'll cruise through our recruitment process.

To all recruitment agencies: [REDACTED] does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to [REDACTED] employees. [REDACTED] is not responsible for any fees related to unsolicited resumes.