Senior Product Designer

You are a product designer who enjoys turning complex, high-stakes operational systems into clear, reliable experiences

You will help shape the software backbone of [REDACTED]’s autonomous logistics network, working at the intersection of software, robotics, aviation, logistics, and operations

This role offers a rare opportunity to shape the user experience of one of the world’s largest autonomous delivery networks as it continues to scale. You will have direct access to customers, operators, warehouses, launch sites, and field operations, allowing you to see the impact of your designs firsthand

You will tackle questions such as:

• How do we keep the network moving when demand shifts, weather changes, assets degrade, or capacity gets tight?
• How do we help users make high-quality decisions when every minute of operational downtime has realworld consequences?
• How do we design products that seamlessly bridge digital interfaces and physical hardware in the field?
• How do we build trust in autonomous systems by making network behavior understandable, predictable, and actionable?
• How do we support users with vastly different levels of technical expertise while maintaining a powerful and flexible platform?
• How do we turn millions of deliveries and operational signals into interfaces that help customers and operators act with confidence?

These are production systems with immediate operational and business consequences. You will have real ownership, make technical and product decisions, and help define how humans interact with autonomous systems at global scale

Design high-impact experiences across one or more parts of [REDACTED]’s marketplace platform, including:

• A desktop app for business owners to manage their users, sites, drones, and access controls.
• Tablet and mobile apps for businesses to manage and fulfill [REDACTED] orders
• Tablet and mobile apps for interfacing with [REDACTED] hardware and initiating flight missions.
• A suite of internal inventory and warehouse management tools for operators and customer care agents

In this role, you will:

• Identify opportunities for design impact and advocate for exceptional user experiences
• Own designs from concept through production and ongoing performance
• Deliver end-to-end designs for screens, patterns, components, and prototypes, accounting for highly complex systems and edge cases
• Coordinate and conduct research and user testing sessions to give your team confidence in what they are building
• Build collaborative and empathetic relationships with cross-functional partners