Senior Product Designer

San Francisco, US · Waterloo, CA
Posted 3 days ago

About this role

We believe that communication belongs to everyone. [REDACTED] is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day.

Customers should feel the difference. The product has to be clear, trustworthy, and easy to use. People have to understand what they have, what works, and what to do next.

We’re looking for a Senior Product Designer who can help deliver great experiences for our customers.

What You'll Do

You will own how the experience flows. The structure, the sequence, and the path a person takes through the product. The job is to solve the problem, then make the answer elegant, simple, and fluid.

You’ll be expected to:

  • Find the real problem, then design the simplest experience that solves it
  • Shape how the product flows: the structure, the sequence, and how one step leads to the next
  • Drive elegance and simplicity. Take out what the customer does not need
  • Make the experience fluid, so moving through the product feels obvious
  • Use AI to multiply your creative vision. You keep the judgment about what is worth making and what is good
  • Round-trip the work between the canvas and prototypes people can use, so the intent survives both

You Will Be a Match If

  • You design how a product works. Your best work is flows, structure, interaction, and whether a person understands it
  • You hold a high bar for what customers actually experience
  • You have strong judgment. You can tell a considered experience from an average one, and you will throw the average one out
  • You are comfortable with ambiguity
  • You use AI as part of how you design, and the decision stays…

Recommended Skills for this Position

Interaction Design
Prototyping
AI-Assisted Design Workflow
Information Architecture
Design Thinking
Customer Experience (CX) Design

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