Senior Product Designer

[REDACTED] is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US.

Design plays a pivotal role at [REDACTED], standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

About the role

The [REDACTED] Manage team is a dedicated group of customer-centric system thinkers committed to redefining legal service experiences for law professionals. We are on a mission to make legal practice management more insight driven and intelligently (AI) orchestrated.

As a Senior Product Designer, you will define and execute the experience strategy for real-time insights, complex reporting, and analytics. You will join a team focused on developing tools that help users understand their business performance across critical areas like firm growth, case management, finance and firm operations. This role sits at the vital intersection of data visualization, content design, and complex data architecture.

You will be responsible for shaping the product vision alongside Product Management and Engineering. You will lead the end-to-end design process—from strategic discovery and framing to development, launch, and iteration. The ideal candidate grounds decisions in deep customer empathy, translates ambiguity into clear direction, and partners cross-functionally to drive meaningful outcomes.

What you’ll do

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
• Design seamless, end-to-end experiences across firm growth, case management, and financial reporting workflows.
• Create actionable insights that unlock the power of data, delivering strategic and operational improvements to law firms.
• Translate complex data relationships and legal domain logic into clear, scalable UI patterns for firms of all sizes.
• Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
• Shape feature-decisions through research and prototyping, partnering closely with product and engineering
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
• Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.

What you bring

• 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required.
• A strong portfolio showcasing data-heavy products, such as dashboards and analytics tools, where surfacing timely information is key.
• The ability to simplify complex domain logic into intuitive interfaces for non-technical users.
• Experience partnering with data and platform teams where structural and performance constraints are central to design.
• Expertise in interaction design, information architecture, and visual design with a track record of high-quality execution.
• A customer-centric approach with the ability to translate insights into actionable, strategic design directions.
• Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., [REDACTED] Make, Claude, Gemini, etc.)
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
• A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution.

#LI-Remote

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of [REDACTED]’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local [REDACTED] (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• [REDACTED] recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $131,600 to $178,000 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

[REDACTED] provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at [REDACTED]

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official [REDACTED] email addresses.