Senior Product Designer

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📋 Description

• Partner with Product and Engineering to define user and business problems, shape product strategy, and connect design work to clear outcomes and success measures
• Build deep knowledge of AAC and assistive technology, including users, products, clinical workflows, data, and competitive landscape
• Plan and lead discovery with people with communication challenges, care partners, clinicians, customers, and internal experts
• Conduct interviews, observation, co-design, concept testing, and usability testing
• Synthesize research, product data, business goals, and technical constraints into insights and recommendations
• Explore approaches and translate complex workflows and accessibility needs into user flows, prototypes, interaction models, and polished designs
• Design accessible, intuitive, and consistent experiences across device, web, and mobile products
• Use AI and data-informed concepts in the design workflow to create understandable, responsible product experiences
• Partner with engineers through implementation while maintaining experience intent and quality
• Use prototypes, iterative testing, and post-launch learning to reduce risk and evaluate solutions
• Communicate design rationale, evidence, value, and tradeoffs
• Contribute to shared design systems and practices
• Help improve product thinking, discovery, accessibility, critique, and craft across the organization
• Perform other duties as assigned

🎯 Requirements

• 5+ years of product design experience, including ownership of complex digital products from discovery through delivery and iteration
• Portfolio demonstrating strong problem framing, strategic thinking, and design skills
• Experience planning and facilitating user research and collaborative discovery sessions
• Strong interaction design, information architecture, prototyping, and visual design skills across web, mobile, or device-based experiences
• Ability to work through ambiguity, influence product direction, and collaborate with Product, Engineering, and cross-functional partners
• Ability to explain design rationale, challenge assumptions constructively, incorporate feedback, and make thoughtful tradeoffs
• Proficiency in Figma or similar design tools
• Strong knowledge of accessibility principles and WCAG 2.1 or later
• Excellent communication, facilitation, collaboration, and problem-solving skills
• Strong time management and attention to detail; self-starter who takes ownership and follows through
• Bachelor's degree in HCI, interaction design, or a related field preferred; or equivalent combination of education and practical experience
• Must be able to work remotely within the U.S.
• Must be able and willing to travel within the U.S., including airline travel, up to 2 times per year, with possible additional travel approximately 2–4 times annually
• Reliable and secure internet access
• Ability to operate a computer with or without reasonable accommodation
• Familiarity with HTML and CSS preferred
• Experience designing inclusive experiences strongly preferred
• Authorized to work in the U.S.

🏖️ Benefits

• Comprehensive benefits package
• Remote work from a home office
• Reasonable accommodations for individuals with disabilities
• In-person team and all-company meetings
• Inclusive and supportive workplace

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