Senior Product Designer

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📋 Description

• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions.
• Design solutions that remove friction and increase patient engagement with mental health services.
• Accommodate multiple payment and coverage scenarios in a unified, elegant experience.
• Ability to craft multiple problem-led solutions for any request.
• Build and maintain scalable design systems that ensure consistency and quality.
• Balance speed with craft. Ship polished work quickly without sacrificing user experience.
• Conduct user research and usability testing to validate design decisions.
• Partner closely with engineering to ensure high-fidelity implementation.
• Incorporate AI tools into your design process for faster iteration and exploration.
• Identify opportunities where AI can enhance patient matching, personalization, and overall experience.
• Take full ownership of design outcomes and balance user needs with business goals.
• Navigate ambiguity and competing priorities with confidence and clear communication.
• Present design work to leadership with strong rationale and strategic alignment.
• Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.

🎯 Requirements

• Startup mentality: self-directed, adaptable, and comfortable finding solutions in ambiguity.
• 5+ years of product design experience with a portfolio showcasing consumer digital products.
• Deep understanding of conversion funnels, payment experiences, and user psychology.
• Track record of shipping polished designs in resource-constrained, high-velocity environments.
• Proficiency with modern design tools (Figma, FullStory, etc.) and willingness to experiment with AI-assisted workflows.
• Strong communicator who thrives working alongside product managers, engineers, and stakeholders.
• Bonus: Experience in healthcare, telehealth, or regulated industries.

🏖️ Benefits

• Competitive salary and stock options (so you share in the company's success).
• Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
• Free, generous [REDACTED] mental health benefit — of course!
• Monthly HSA contributions for qualifying enrolled employees.
• Generous PTO and paid holidays.
• Paid parental leave.
• 401(k) retirement plan.
• Weekly company-paid lunch via [REDACTED] and a personal DashPass subscription.
• Opportunity to make a meaningful impact at a high-growth, mission-driven company.

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