Senior Product Designer

📋 Description

• Own the UI and UX for the member web marketplace, iOS and Android apps, browser extensions, email newsletters, and client admin tools, making them feel like one product
• Own design roadmap priorities and shape features from problem framing through launch
• Raise the craft bar on key flows: search, deal discovery, offer detail, redemption, and onboarding
• Build a cross-surface design system with Engineering, with WCAG 2.1 AA accessibility as the default
• Plan and run user research with members and client HR admins, and turn findings into decisions
• Use GA4, funnels, heatmaps, and A/B tests to find friction and tie design to engagement, redemption, and retention
• Set the standard for newsletter and lifecycle email design with Marketing
• Manage and grow one Product Designer, including setting up design critique and request intake
• Spend hands-on time in Figma while growing the design practice

🎯 Requirements

• 7+ years designing digital products, with deep B2C experience in marketplaces, e-commerce, or deals
• 2+ years managing or formally mentoring designers
• A portfolio of shipped work across more than one surface (such as web and native mobile), showing the problem, your process, and the outcome
• Hands-on experience running interviews and usability tests yourself
• Comfort with analytics: you can read a funnel, form a hypothesis, and design an A/B test that answers it
• Experience building or scaling a design system with engineers, and expert-level Figma
• Clear communicator who sets process in a lean, fast-moving team rather than inheriting it
• Designing browser extensions (Chrome, Safari) or other constrained UI
• Email design with ESPs such as Iterable, Braze, or HubSpot
• Designing for multiple languages and localized experiences
• [REDACTED] does not currently offer H-1B Sponsorship

🏖️ Benefits

• Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
• Domestic Partner Coverage for all insurance plans
• 100% employer-paid Life Insurance
• 401(K) retirement plan options (including employer contribution)
• Generous Paid Time Off (PTO)
• Generous Paid Paternity and Maternity Leave Policies
• 11 Holidays (Including office closed day after Thanksgiving)
• Professional development opportunities
• Flexible work schedules
• Collaborative and innovative work environment
• Remote-friendly work arrangements
• Employee discount program
• Flexible Spending Account program
• Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)

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